[Mikhail]

Hello,
What error do you get? Could you provide a log?
Could you make a screenshot of the file and directory permissions and owner?

[Mikhail]

Thank you.

[Mikhail]

Chart profile has a name and contains chart options. The list of profiles is defined in PlgChartPro_Config.xml

To define a group of trends, you can specify a chart view in the Views table. For example, https://ibb.co/m46125b

[Mikhail]

Approximately, 1 or 2 weeks. The link will appear on this page.

[Mikhail]

Modem should be Siemens C35 compatible.
For example, we successfully used Huawei E1750

[Mikhail]

What parameter we need to change in the app pool options?

[Mikhail]

Hi Louis,

According to my understanding, the possible architecture is as follows:
1. Each location is served by a separate Rapid SCADA instance.
2. We can have the central Rapid SCADA instance on the main server that collects primary data from locations. Or don’t have central SCADA, so the system can be decentralized.
3. There is a special module, named Rapid Gate, that transfers data between Rapid SCADA instances in the specified directions.
4. User management can be implemented either by the built-in Rapid SCADA features, or by using an external auth system.

Please ask related questions to clarify the possibilities of a solution.

Note: what do you mean by “console”?

[Mikhail]

May be you should try to find utilities that send AT commands to modem and test them.

[Mikhail]

Dear Han,
Something wrong in SMS packet. To find a cause, it’s needed to learn SIM808 documentation and make a research. Such work is not included in support.
I recommend to use Telegram to send notifications. Or use special REST web services.

[Mikhail]

For version 6 you need the appropriate version of components.
Extra Scheme Components 6 will be published with the next Rapid SCADA release.

[Mikhail]

When the rapidSCADA session is terminated, the data cannot be updated

It tries to reconnect, but cannot.

Could modifying some RapidSCADA comm parameters help reduce the chances of it being rejected?

I suppose, disconnect is initiated by the OPC server. You should ask the OPC server developers why it closes connections.

[Mikhail]

if no one is using it (this is my guess, because it’s just my personal test) Webstation is stopped after 30 minutes

That’s true. This is how IIS works by default.
Open IIS management console, find application pool ScadaAppPool advanced options, and try to find a parameter to always run.
Let us know about the result, please.

[Mikhail]

Thank you for sharing the experience.
JavaScript API version 6 is different from API v5.

[Mikhail]

Dear Han,
SIM808 replies “ERROR” for message list request.
Did you try to send messages by commands?

[Mikhail]

Hello,
Open file as administrator for editing.

[Author]

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