Username and password

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  • #2757
    AvatarMastropiero17
    Participant

    Hi, when i go to comunicator and “import comunication line” the system shows me the error: username or password is not correct. Thanks

    #2758
    MikhailMikhail
    Moderator

    Hi,
    Did you change a password of ScadaComm user in the Administrator app or change user and password in Common parameters of Communicator?

    #7594
    AvatarSGG
    Participant

    Hello server log

    #7595
    AvatarSGG
    Participant

    Hello Guys, hello Mikhail

    I changed the password for the user (scadaAdmin, scadacomm, scadaserverctrl, and scadaweb) from 12345 (default) to something else, after uploading, i was not able to access the web using the new password. I change the password back to the default (12345) but i can not upload.

    Please help me, I have a presentation tomorrow. i need your urgent help

    thanks

    https://1drv.ms/u/s!Ai9jV3oY2qHRqFOaijFHuV5Z0qfw?e=ghV5uf

    https://1drv.ms/u/s!Ai9jV3oY2qHRqFT3QxEmgnK7utHH?e=P1aUsb

    Thanks

    • This reply was modified 2 months ago by MikhailMikhail.
    #7597
    MikhailMikhail
    Moderator

    Hello,

    Try changing the passwords back to 12345. Then do this.
    We can fix this issue remotely for a fee in case of emergency. Contact us by email if needed.

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