SCADA-related services cannot be automatic started

[grhsc]

Hi, dear developer, I deployed SCADA on win10 desktop and it works fine. But when I migrate rapid scada project to win server 2022, its services cannot be started automatically (although I see their status is automatic)

https://drive.google.com/file/d/1iuhBlPVnGOqbPKiGcKUHFidcdnstAJlY/view?usp=sharing

This is the information in the event log, could you provide a suggestion please?

https://drive.google.com/file/d/1Eh3ksOv-yu2VSwdYxg6C-gn4JBXFDz6I/view?usp=sharing

[Mikhail]

Hi,

Can the Webstation and Administrator applications start successfully?

[grhsc]

I’m not quite sure what these 2 applications refer to

Webstation – does it mean the web UI of rapid scada v6? it won’t work, it shows an error on the login page: the application not ready, try again later

administrator – does it mean the ScadaAdmin editor? I don’t know because the server doesn’t have this dev tools installed

Please let me know if my understanding is incorrect
By the way, the version I’m talking about is V6.01,thank you!

• This reply was modified 4 months ago by grhsc.

[Mikhail]

You understanding is correct.
Please run from a command line:
dotnet --info
What does this command return?

[grhsc]

hello, this is the information returned

C:\Users\rapid_scada>dotnet –info

global.json file:
Not found

Host:
Version: 6.0.12
Architecture: x64
Commit: 02e45a41b7

.NET SDKs installed:
No SDKs were found.

.NET runtimes installed:
Microsoft.AspNetCore.App 6.0.12 [C:\Program Files\dotnet\shared\Microsoft.AspNetCore.App]
Microsoft.NETCore.App 6.0.12 [C:\Program Files\dotnet\shared\Microsoft.NETCore.App]
Microsoft.WindowsDesktop.App 6.0.12 [C:\Program Files\dotnet\shared\Microsoft.WindowsDesktop.App]

Download .NET:
https://aka.ms/dotnet-download

Learn about .NET Runtimes and SDKs:
https://aka.ms/dotnet/runtimes-sdk-info

[Mikhail]

Looks correct.
What if you open command line as administrator, find and run ScadaServerWkr.exe?

[grhsc]

here they are, by the way, I see from the forum timestamp that your local time is too late, It’s not urgent, you can help me when you are free, take care!

C:\Program Files\SCADA\ScadaServer>ScadaServerWkr.exe
info: Scada.Server.Wkr.Worker[0]
Server is started successfully
info: Microsoft.Hosting.Lifetime[0]
Application started. Press Ctrl+C to shut down.
info: Microsoft.Hosting.Lifetime[0]
Hosting environment: Production
info: Microsoft.Hosting.Lifetime[0]
Content root path: C:\Program Files\SCADA\ScadaServer
info: Microsoft.Hosting.Lifetime[0]
Application is shutting down…
info: Scada.Server.Wkr.Worker[0]
Server is stopped

C:\Program Files\SCADA\ScadaServer>

• This reply was modified 4 months ago by grhsc.

[Mikhail]

Thank you for your care.

According to the messages, Server started successfully when executed manually.
Could you try executing svc_stop.bat and svc_start.bat from command line as administrator.
What is written in SCADA\ScadaSever\Log\ScadaServer.log ?

[grhsc]

Thank you so much for your continued attention. Attach the log information after its execution

I have tried other ways. If I change the service startup type from automatic to automatic (delayed) startup, the 3 services of rapidSCADA can start normally.
I don’t know why there is no need to set the delay in win 10 desktop version but it needs to be set in win server 2022.
do you have encountered such a case before?
If I find out why in the future, I’ll come back and note it here too.

--------------------------------------------------------------------------------
2023-02-10 22:16:09 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Server 6.0.0.1 started
2023-02-10 22:16:09 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Storage FileStorage 6.0.0.0 loaded from file C:\Program Files\SCADA\ScadaServer\FileStorage.dll
2023-02-10 22:16:09 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Start logic processing
2023-02-10 22:16:10 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] The configuration database has been read successfully
2023-02-10 22:16:10 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][INF] Number of active channels for archiving: 3174
2023-02-10 22:16:10 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][INF] Number of active channels for sending commands: 0
2023-02-10 22:16:10 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Compile the source code of scripts and formulas
2023-02-10 22:16:11 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Added the following dependencies:
    C:\Program Files\dotnet\shared\Microsoft.NETCore.App\6.0.12\netstandard.dll
    C:\Program Files\dotnet\shared\Microsoft.NETCore.App\6.0.12\System.Console.dll
    C:\Program Files\dotnet\shared\Microsoft.NETCore.App\6.0.12\System.Linq.dll
    C:\Program Files\dotnet\shared\Microsoft.NETCore.App\6.0.12\System.Private.CoreLib.dll
    C:\Program Files\dotnet\shared\Microsoft.NETCore.App\6.0.12\System.Runtime.dll
    C:\Program Files\SCADA\ScadaServer\ScadaCommon.dll
    C:\Program Files\SCADA\ScadaServer\ScadaServerEngine.dll
2023-02-10 22:16:13 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] The source code of scripts and formulas has been compiled successfully
2023-02-10 22:16:14 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Module ModArcBasic 6.0.0.0 loaded from file C:\Program Files\SCADA\ScadaServer\Mod\ModArcBasic.Logic.dll
2023-02-10 22:16:14 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Module ModArcPostgreSql 6.0.0.0 loaded from file C:\Program Files\SCADA\ScadaServer\Mod\ModArcPostgreSql.Logic.dll
2023-02-10 22:16:14 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Archive Cur initialized successfully
2023-02-10 22:16:14 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Archive Min initialized successfully
2023-02-10 22:16:14 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Archive Hour initialized successfully
2023-02-10 22:16:14 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Archive Events initialized successfully
2023-02-10 22:16:14 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Start listener on port 10000
2023-02-10 22:16:14 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][INF] Archive in DAT format: C:\Program Files\SCADA\Archive
2023-02-10 22:16:14 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][INF] Archive copy in DAT format: C:\Program Files\SCADA\ArchiveCopy
2023-02-10 22:16:14 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Delete outdated data from the Min archive older than 10/02/2022
2023-02-10 22:16:14 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Delete outdated data from the Hour archive older than 10/02/2022
2023-02-10 22:16:14 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Delete outdated data from the Events archive older than 10/02/2022

• This reply was modified 3 months, 3 weeks ago by Mikhail.

[Mikhail]

If I change the service startup type from automatic to automatic (delayed) startup, the 3 services of rapidSCADA can start normally.
I don’t know why there is no need to set the delay in win 10 desktop version but it needs to be set in win server 2022.
do you have encountered such a case before?

This is a weird thing. Thank you for finding a workaround.
We haven’t met this before. However, as for me, I haven’t tried Windows Server 2022 yet.
In case I got new related info, I will text here.

[Author]

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