SCADA-related services cannot be automatic started

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  • #12083
    grhsc
    Participant

    Hi, dear developer, I deployed SCADA on win10 desktop and it works fine. But when I migrate rapid scada project to win server 2022, its services cannot be started automatically (although I see their status is automatic)

    https://drive.google.com/file/d/1iuhBlPVnGOqbPKiGcKUHFidcdnstAJlY/view?usp=sharing

    This is the information in the event log, could you provide a suggestion please?

    https://drive.google.com/file/d/1Eh3ksOv-yu2VSwdYxg6C-gn4JBXFDz6I/view?usp=sharing

    #12084
    Mikhail
    Moderator

    Hi,

    Can the Webstation and Administrator applications start successfully?

    #12090
    grhsc
    Participant

    I’m not quite sure what these 2 applications refer to

    Webstation – does it mean the web UI of rapid scada v6? it won’t work, it shows an error on the login page: the application not ready, try again later

    administrator – does it mean the ScadaAdmin editor? I don’t know because the server doesn’t have this dev tools installed

    Please let me know if my understanding is incorrect
    By the way, the version I’m talking about is V6.01,thank you!

    • This reply was modified 1 year ago by grhsc.
    #12092
    Mikhail
    Moderator

    You understanding is correct.
    Please run from a command line:
    dotnet --info
    What does this command return?

    #12093
    grhsc
    Participant

    hello, this is the information returned

    C:\Users\rapid_scada>dotnet –info

    global.json file:
    Not found

    Host:
    Version: 6.0.12
    Architecture: x64
    Commit: 02e45a41b7

    .NET SDKs installed:
    No SDKs were found.

    .NET runtimes installed:
    Microsoft.AspNetCore.App 6.0.12 [C:\Program Files\dotnet\shared\Microsoft.AspNetCore.App]
    Microsoft.NETCore.App 6.0.12 [C:\Program Files\dotnet\shared\Microsoft.NETCore.App]
    Microsoft.WindowsDesktop.App 6.0.12 [C:\Program Files\dotnet\shared\Microsoft.WindowsDesktop.App]

    Download .NET:
    https://aka.ms/dotnet-download

    Learn about .NET Runtimes and SDKs:
    https://aka.ms/dotnet/runtimes-sdk-info

    #12094
    Mikhail
    Moderator

    Looks correct.
    What if you open command line as administrator, find and run ScadaServerWkr.exe?

    #12095
    grhsc
    Participant

    here they are, by the way, I see from the forum timestamp that your local time is too late, It’s not urgent, you can help me when you are free, take care!

    C:\Program Files\SCADA\ScadaServer>ScadaServerWkr.exe
    info: Scada.Server.Wkr.Worker[0]
    Server is started successfully
    info: Microsoft.Hosting.Lifetime[0]
    Application started. Press Ctrl+C to shut down.
    info: Microsoft.Hosting.Lifetime[0]
    Hosting environment: Production
    info: Microsoft.Hosting.Lifetime[0]
    Content root path: C:\Program Files\SCADA\ScadaServer
    info: Microsoft.Hosting.Lifetime[0]
    Application is shutting down…
    info: Scada.Server.Wkr.Worker[0]
    Server is stopped

    C:\Program Files\SCADA\ScadaServer>

    • This reply was modified 1 year ago by grhsc.
    #12098
    Mikhail
    Moderator

    Thank you for your care.

    According to the messages, Server started successfully when executed manually.
    Could you try executing svc_stop.bat and svc_start.bat from command line as administrator.
    What is written in SCADA\ScadaSever\Log\ScadaServer.log ?

    #12105
    grhsc
    Participant

    Thank you so much for your continued attention. Attach the log information after its execution

    I have tried other ways. If I change the service startup type from automatic to automatic (delayed) startup, the 3 services of rapidSCADA can start normally.
    I don’t know why there is no need to set the delay in win 10 desktop version but it needs to be set in win server 2022.
    do you have encountered such a case before?
    If I find out why in the future, I’ll come back and note it here too.

    --------------------------------------------------------------------------------
    2023-02-10 22:16:09 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Server 6.0.0.1 started
    2023-02-10 22:16:09 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Storage FileStorage 6.0.0.0 loaded from file C:\Program Files\SCADA\ScadaServer\FileStorage.dll
    2023-02-10 22:16:09 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Start logic processing
    2023-02-10 22:16:10 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] The configuration database has been read successfully
    2023-02-10 22:16:10 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][INF] Number of active channels for archiving: 3174
    2023-02-10 22:16:10 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][INF] Number of active channels for sending commands: 0
    2023-02-10 22:16:10 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Compile the source code of scripts and formulas
    2023-02-10 22:16:11 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Added the following dependencies:
        C:\Program Files\dotnet\shared\Microsoft.NETCore.App\6.0.12\netstandard.dll
        C:\Program Files\dotnet\shared\Microsoft.NETCore.App\6.0.12\System.Console.dll
        C:\Program Files\dotnet\shared\Microsoft.NETCore.App\6.0.12\System.Linq.dll
        C:\Program Files\dotnet\shared\Microsoft.NETCore.App\6.0.12\System.Private.CoreLib.dll
        C:\Program Files\dotnet\shared\Microsoft.NETCore.App\6.0.12\System.Runtime.dll
        C:\Program Files\SCADA\ScadaServer\ScadaCommon.dll
        C:\Program Files\SCADA\ScadaServer\ScadaServerEngine.dll
    2023-02-10 22:16:13 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] The source code of scripts and formulas has been compiled successfully
    2023-02-10 22:16:14 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Module ModArcBasic 6.0.0.0 loaded from file C:\Program Files\SCADA\ScadaServer\Mod\ModArcBasic.Logic.dll
    2023-02-10 22:16:14 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Module ModArcPostgreSql 6.0.0.0 loaded from file C:\Program Files\SCADA\ScadaServer\Mod\ModArcPostgreSql.Logic.dll
    2023-02-10 22:16:14 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Archive Cur initialized successfully
    2023-02-10 22:16:14 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Archive Min initialized successfully
    2023-02-10 22:16:14 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Archive Hour initialized successfully
    2023-02-10 22:16:14 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Archive Events initialized successfully
    2023-02-10 22:16:14 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Start listener on port 10000
    2023-02-10 22:16:14 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][INF] Archive in DAT format: C:\Program Files\SCADA\Archive
    2023-02-10 22:16:14 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][INF] Archive copy in DAT format: C:\Program Files\SCADA\ArchiveCopy
    2023-02-10 22:16:14 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Delete outdated data from the Min archive older than 10/02/2022
    2023-02-10 22:16:14 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Delete outdated data from the Hour archive older than 10/02/2022
    2023-02-10 22:16:14 [TEST-RENHUA-RAP][TEST-RENHUA-RAP$][ACT] Delete outdated data from the Events archive older than 10/02/2022
    
    • This reply was modified 1 year ago by Mikhail.
    #12111
    Mikhail
    Moderator

    If I change the service startup type from automatic to automatic (delayed) startup, the 3 services of rapidSCADA can start normally.
    I don’t know why there is no need to set the delay in win 10 desktop version but it needs to be set in win server 2022.
    do you have encountered such a case before?

    This is a weird thing. Thank you for finding a workaround.
    We haven’t met this before. However, as for me, I haven’t tried Windows Server 2022 yet.
    In case I got new related info, I will text here.

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