Web Station Error 500

[Dean92]

Hi Mikhail,

I recently installed Rapid Scada 6.0 on my computer, webserver is running but webpage wont load, just shows an Error 500 message

[Mikhail]

Hi,
You should check the web application log, ScadaWeb.log, for the details.

[Dean92]

On Administrator, web log does not show data, it seems that web log library was not installed. I attach the images abaout what I have checked

https://drive.google.com/drive/folders/1kucNqyH787_Dq7hxzVzhgLVPuB433j0h?usp=sharing

[Mikhail]

Hi,
I recommend to check that AspNetCoreModuleV2 is installed:
https://rapidscada.net/docs/en/latest/installation/install-windows
The web application is executed by IIS, you should not be started manually.

[Dean92]

Hi Mikhail,

I uninstalled the ASP.NET core and .Net desktop services and installed again, so it works, but now I have another issue, the screen shows this message “Please correct the following errors:
The application is not ready. Try again later. and wont allow me to start session. I attach you log messages.

Best.

2024-01-22 12:11:54 [LAPTOP-GFNB8PLQ][LAPTOP-GFNB8PLQ$][ERR] Error checking server connection:
Incorrect format of data received from the server: data length is too big
2024-01-22 12:12:04 [LAPTOP-GFNB8PLQ][LAPTOP-GFNB8PLQ$][ACT] Receive the configuration database
2024-01-22 12:12:04 [LAPTOP-GFNB8PLQ][LAPTOP-GFNB8PLQ$][ERR] Error checking server connection:
Incorrect format of data received from the server: data length is too big
2024-01-22 12:12:14 [LAPTOP-GFNB8PLQ][LAPTOP-GFNB8PLQ$][ACT] Receive the configuration database
2024-01-22 12:12:14 [LAPTOP-GFNB8PLQ][LAPTOP-GFNB8PLQ$][ERR] Error checking server connection:
Incorrect format of data received from the server: data length is too big
2024-01-22 12:12:24 [LAPTOP-GFNB8PLQ][LAPTOP-GFNB8PLQ$][ACT] Receive the configuration database
2024-01-22 12:12:24 [LAPTOP-GFNB8PLQ][LAPTOP-GFNB8PLQ$][ERR] Error checking server connection:
Incorrect format of data received from the server: data length is too big
2024-01-22 12:12:34 [LAPTOP-GFNB8PLQ][LAPTOP-GFNB8PLQ$][ACT] Receive the configuration database
2024-01-22 12:12:34 [LAPTOP-GFNB8PLQ][LAPTOP-GFNB8PLQ$][ERR] Error checking server connection:
Incorrect format of data received from the server: data length is too big

[Mikhail]

Hi,
By default, the Server service opens TCP port 10000. If it is used by another app, clients cannot connect. Check the TCP ports in use. If you have a clean virtual machine, it would be easier to try installing there.

[Sparkle75]

I can see the data updating in the table view, but I always get this error when trying to access the webpage at localhost:10000/login or localhost:10008/login.

HTTP Error 500.19 – Internal Server Error
The requested page cannot be accessed because the related configuration data for the page is invalid.
Detailed Error Information:
Module IIS Web Core
Notification Unknown
Handler Not yet determined
Error Code 0x8007000d
Config Error
Config File \\?\C:\Program Files\SCADA\ScadaWeb\web.config
Requested URL http://localhost:10008/login
Physical Path
Logon Method Not yet determined
Logon User Not yet determined
Config Source:

[Mikhail]

Hi,
Check the above.

[Sparkle75]

I keep seeing in the log that the Webstation is stopped. Now what?
Thanks,Tim

[Sparkle75]

Perhaps I should have included this:
2025-03-05 09:51:37 [QA-TIM-R][QA-TIM-R$][ACT] Webstation 6.2.0.3 started
2025-03-05 09:51:37 [QA-TIM-R][QA-TIM-R$][ACT] Storage FileStorage 6.2.0.0 loaded from file C:\Program Files\SCADA\ScadaWeb\FileStorage.dll
2025-03-05 09:51:37 [QA-TIM-R][QA-TIM-R$][ERR] Dictionary file not found and replaced with default file: C:\Program Files\SCADA\ScadaWeb\lang\ScadaCommon.en-US.xml
2025-03-05 09:51:37 [QA-TIM-R][QA-TIM-R$][ERR] Dictionary file not found and replaced with default file: C:\Program Files\SCADA\ScadaWeb\lang\ScadaWeb.en-US.xml
2025-03-05 09:51:37 [QA-TIM-R][QA-TIM-R$][ACT] Plugin PlgChart 6.1.0.0 loaded from file C:\Program Files\SCADA\ScadaWeb\PlgChart.dll
2025-03-05 09:51:37 [QA-TIM-R][QA-TIM-R$][ACT] Plugin PlgMain 6.1.0.1 loaded from file C:\Program Files\SCADA\ScadaWeb\PlgMain.dll
2025-03-05 09:51:37 [QA-TIM-R][QA-TIM-R$][ACT] Plugin PlgScheme 6.1.0.0 loaded from file C:\Program Files\SCADA\ScadaWeb\PlgScheme.dll
2025-03-05 09:51:37 [QA-TIM-R][QA-TIM-R$][ACT] Plugin PlgSchBasicComp 6.1.0.0 loaded from file C:\Program Files\SCADA\ScadaWeb\PlgSchBasicComp.dll
2025-03-05 09:51:37 [QA-TIM-R][QA-TIM-R$][ACT] Plugin PlgStore 6.1.0.1 loaded from file C:\Program Files\SCADA\ScadaWeb\PlgStore.dll
2025-03-05 09:51:37 [QA-TIM-R][QA-TIM-R$][ACT] Plugin PlgWebPage 6.1.0.0 loaded from file C:\Program Files\SCADA\ScadaWeb\PlgWebPage.dll
2025-03-05 09:51:37 [QA-TIM-R][QA-TIM-R$][ERR] Plugin PlgChart: Dictionary file not found and replaced with default file: C:\Program Files\SCADA\ScadaWeb\lang\PlgChart.en-US.xml
2025-03-05 09:51:37 [QA-TIM-R][QA-TIM-R$][ERR] Plugin PlgMain: Dictionary file not found and replaced with default file: C:\Program Files\SCADA\ScadaWeb\lang\PlgMain.en-US.xml
2025-03-05 09:51:37 [QA-TIM-R][QA-TIM-R$][ERR] Plugin PlgScheme: Dictionary file not found and replaced with default file: C:\Program Files\SCADA\ScadaWeb\lang\PlgScheme.en-US.xml
2025-03-05 09:51:37 [QA-TIM-R][QA-TIM-R$][ERR] Plugin PlgStore: Dictionary file not found and replaced with default file: C:\Program Files\SCADA\ScadaWeb\lang\PlgStore.en-US.xml
2025-03-05 09:51:37 [QA-TIM-R][QA-TIM-R$][ERR] Plugin PlgWebPage: Dictionary file not found and replaced with default file: C:\Program Files\SCADA\ScadaWeb\lang\PlgWebPage.en-US.xml
2025-03-05 09:51:37 [QA-TIM-R][QA-TIM-R$][ACT] Plugin PlgScheme: Retrieve scheme components from the installed plugins
2025-03-05 09:51:37 [QA-TIM-R][QA-TIM-R$][ACT] Plugin PlgScheme: Added components from the PlgSchBasicComp plugin
2025-03-05 09:51:37 [QA-TIM-R][QA-TIM-R$][ACT] Receive the configuration database
2025-03-05 09:51:40 [QA-TIM-R][QA-TIM-R$][ACT] The configuration database has been received successfully
2025-03-05 09:51:40 [QA-TIM-R][QA-TIM-R$][INF] The application is ready for operating
2025-03-05 09:54:21 [QA-TIM-R][QA-TIM-R$][ACT] User admin is logged in, role 1, IP 127.0.0.1
2025-03-05 09:56:41 [QA-TIM-R][QA-TIM-R$][ACT] Webstation is stopped
——————————————————————————–

[Sparkle75]

Now I have completely mess things up. How can I totally uninstall the program and servers so that I can install it again?
Thanks,
Tim

[Sparkle75]

Trying to reinstall and I get this message:
Website with the same name exists and Application pool item already exists.
How so I deal with this, please?

[Mikhail]

How can I totally uninstall the program and servers so that I can install it again?

Usually it’s reinstallation needed to fix an issue.

Website with the same name exists and Application pool item already exists.
How so I deal with this, please?

You can delete the pool and website manually in the IIS management console. If you are not sure, provide screenshots.

[Mikhail]

I keep seeing in the log that the Webstation is stopped. Now what?

This is a normal behavior. If the web application has not been used for some time, it is stopped. When you open it again, it will be started. You can see than in the log file.

[Sparkle75]

Thank you! Back to setting it up again.

[Author]

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