Unable to start communication lines because the configuration database is not re

[TDE]

Hi,
I tried to run the webstation but the status of comm is not normal (error)
this messages appear in the comm log

Server and client secret keys do not match.
2023-03-29 12:25:55 [DESKTOP-OKTC1LV][DESKTOP-OKTC1LV$][ERR] Unable to start communication lines because the configuration database is not received
2023-03-29 12:26:03 [DESKTOP-OKTC1LV][DESKTOP-OKTC1LV$][ACT] Data source ScadaServer: Receive the configuration database
2023-03-29 12:26:05 [DESKTOP-OKTC1LV][DESKTOP-OKTC1LV$][ERR] Data source ScadaServer: Error checking server connection:
Server and client secret keys do not match.
2023-03-29 12:26:05 [DESKTOP-OKTC1LV][DESKTOP-OKTC1LV$][ERR] Unable to start communication lines because the configuration database is not received
2023-03-29 12:26:13 [DESKTOP-OKTC1LV][DESKTOP-OKTC1LV$][ACT] Data source ScadaServer: Receive the configuration database
2023-03-29 12:26:15 [DESKTOP-OKTC1LV][DESKTOP-OKTC1LV$][ERR] Data source ScadaServer: Error checking server connection:
Server and client secret keys do not match.
2023-03-29 12:26:15 [DESKTOP-OKTC1LV][DESKTOP-OKTC1LV$][ERR] Unable to start communication lines because the configuration database is not received
2023-03-29 12:26:23 [DESKTOP-OKTC1LV][DESKTOP-OKTC1LV$][ACT] Data source ScadaServer: Receive the configuration database
2023-03-29 12:26:25 [DESKTOP-OKTC1LV][DESKTOP-OKTC1LV$][ERR] Data source ScadaServer: Error checking server connection:
Server and client secret keys do not match.
2023-03-29 12:26:25 [DESKTOP-OKTC1LV][DESKTOP-OKTC1LV$][ERR] Unable to start communication lines because the configuration database is not received
2023-03-29 12:26:33 [DESKTOP-OKTC1LV][DESKTOP-OKTC1LV$][ACT] Data source ScadaServer: Receive the configuration database
2023-03-29 12:26:35 [DESKTOP-OKTC1LV][DESKTOP-OKTC1LV$][ERR] Data source ScadaServer: Error checking server connection:
Server and client secret keys do not match.
2023-03-29 12:26:35 [DESKTOP-OKTC1LV][DESKTOP-OKTC1LV$][ERR] Unable to start communication lines because the configuration database is not received
2023-03-29 12:26:43 [DESKTOP-OKTC1LV][DESKTOP-OKTC1LV$][ACT] Data source ScadaServer: Receive the configuration database
2023-03-29 12:26:45 [DESKTOP-OKTC1LV][DESKTOP-OKTC1LV$][ERR] Data source ScadaServer: Error checking server connection:
Server and client secret keys do not match.
2023-03-29 12:26:45 [DESKTOP-OKTC1LV][DESKTOP-OKTC1LV$][ERR] Unable to start communication lines because the configuration database is not received
2023-03-29 12:26:53 [DESKTOP-OKTC1LV][DESKTOP-OKTC1LV$][ACT] Data source ScadaServer: Receive the configuration database
2023-03-29 12:26:56 [DESKTOP-OKTC1LV][DESKTOP-OKTC1LV$][ERR] Data source ScadaServer: Error checking server connection:
Server and client secret keys do not match.
2023-03-29 12:26:56 [DESKTOP-OKTC1LV][DESKTOP-OKTC1LV$][ERR] Unable to start communication lines because the configuration database is not received

Can you inform me where is the prob

[Mikhail]

Hi,

Check that the Server service and clients use the same secret key:
Server – General Options – Listener Options
Communicator – General Options – Connection Options
Webstation – Application Options – Connection Options

• This reply was modified 1 year ago by Mikhail.

[TDE]

Hi Mikhail,

I check it before. They have the same secret key.

[TDE]

Hi,

When I reinstall Rapids cada and check the status of server and the comm I find that they are both normal but after the upload of the project the comm’s status change to error.

[Mikhail]

Hi,
By default, the HelloWorld project is installed.
If you open and upload HelloWorld again, does it work correctly?

[TDE]

Hi,
Yes. it works

[TDE]

But the problem is still present

[Mikhail]

You should check the project configuration.

[Author]

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