“Service control command failed” When uploading configuration

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  • #14925
    ppki_
    Participant

    Hello, I have been getting started with Rapid Scada and doing everything strictly according to the video: https://youtu.be/md4ETe9g2y0?list=PLeyJvzEKXs5D6zYUfeV52KXy479tg0w9U&t=215 (Timecode-bound). When it came to the configuration uploading I instead got this kind of log:

    Compress configuration of the Communicator application
    Compress configuration of the Webstation application
    Add project information
    Add transfer options

    Transfer configuration
    Archive size: 20,304 bytes

    Stop the Communicator service
    Service control command completed successfully
    Stop the Webstation service
    Service control command failed
    Restart the Server service
    Service control command completed successfully
    Start the Communicator service
    Service control command completed successfully
    Start the Webstation service
    Service control command failed

    Configuration uploaded successfully

    And therefore I cannot proceed further. I double-checked all the previous instructions in videos 1 and 2 and wasn`t able to resolve my problem. My OS is Windows 10 pro and I was using a MODRSsim for getting started

    #14930
    grhsc
    Participant
    #14936
    Mikhail
    Moderator

    Hello,
    It sometimes happens. Use IIS management console to restart the web application if it cannot be restarted programmatically.

    #14995
    ppki_
    Participant

    Can you please provide more information on how to do this exactly?

    #14998
    Mikhail
    Moderator

    1. Open IIS management console. Type IIS in Windows search bar.
    2. Select the Scada website.
    3. Press the Restart button.

    #15034
    ppki_
    Participant

    Thanks, it did help. However, now my device is still not working:

    [1] modbus device
    -----------------
    Driver       : DrvModbus 6.0.0.3
    Status       : Error
    Session time : Undefined
    Command time : Undefined
    
    Sessions (total / errors) : 0 / 0
    Commands (total / errors) : 0 / 0
    Requests (total / errors) : 0 / 0
    
    Current Data
    +---+-------+-------+-------+---------+
    | # | Code  | Name  | Value | Channel |
    +---+-------+-------+-------+---------+
    | ************* Group 1 ************* |
    +---+-------+-------+-------+---------+
    | 1 | Elem1 | Elem1 |   --- |         |
    +---+-------+-------+-------+---------+

    There were no error messages elsewhere, and now I am more confused. Tried restarting the PC and all the related software

    • This reply was modified 10 months, 3 weeks ago by Mikhail.
    #15059
    Mikhail
    Moderator

    The above post is not related to the topic. Please search for existing topics about Modbus. Probably, it’s already solved.

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