server is unaviliable

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  • #10599
    291348113
    Participant

    excuse me, I take over the work from my classmate and it went wrong when i install it be the step of scadasever/svc_install.bat ,now i can get in the login page but when i try to login, it tells me serve is unavliable.
    this is my scadasever.log
    ——————————————————————————–
    2022-08-29 10:11:35 <WRC><SYSTEM><ACT> ScadaServerService 5.1.4.2 is started
    2022-08-29 10:11:35 <WRC><SYSTEM><ERR> The configuration database in DAT format directory does not exist.
    The interface directory does not exist.
    The archive in DAT format directory does not exist.
    The archive copy in DAT format directory does not exist.
    2022-08-29 10:11:35 <WRC><SYSTEM><ERR> Normal program execution is impossible
    2022-08-29 10:21:22 <WRC><SYSTEM><ACT> ScadaServerService is shutdown
    ——————————————————————————–
    ——————————————————————————–
    2022-08-29 10:22:01 <WRC><SYSTEM><ACT> ScadaServerService 5.1.4.2 is started
    2022-08-29 10:22:02 <WRC><SYSTEM><ERR> The configuration database in DAT format directory does not exist.
    The interface directory does not exist.
    The archive in DAT format directory does not exist.
    The archive copy in DAT format directory does not exist.
    2022-08-29 10:22:02 <WRC><SYSTEM><ERR> Normal program execution is impossible
    2022-08-29 10:26:16 <WRC><SYSTEM><ACT> ScadaServerService is shutdown
    ——————————————————————————–
    ——————————————————————————–
    2022-08-29 10:26:52 <WRC><SYSTEM><ACT> ScadaServerService 5.1.4.2 is started
    2022-08-29 10:26:52 <WRC><SYSTEM><ERR> The configuration database in DAT format directory does not exist.
    The interface directory does not exist.
    The archive in DAT format directory does not exist.
    The archive copy in DAT format directory does not exist.
    2022-08-29 10:26:52 <WRC><SYSTEM><ERR> Normal program execution is impossible
    ——————————————————————————–
    2022-08-29 10:57:12 <WRC><SYSTEM><ACT> ScadaServerService 5.1.4.2 is started
    2022-08-29 10:57:12 <WRC><SYSTEM><ERR> The configuration database in DAT format directory does not exist.
    The interface directory does not exist.
    The archive in DAT format directory does not exist.
    The archive copy in DAT format directory does not exist.
    2022-08-29 10:57:12 <WRC><SYSTEM><ERR> Normal program execution is impossible
    2022-08-29 13:37:54 <WRC><SYSTEM><ACT> ScadaServerService is shutdown
    ——————————————————————————–
    ——————————————————————————–
    2022-08-29 13:38:30 <WRC><SYSTEM><ACT> ScadaServerService 5.1.4.2 is started
    2022-08-29 13:38:30 <WRC><SYSTEM><ERR> The configuration database in DAT format directory does not exist.
    The interface directory does not exist.
    The archive in DAT format directory does not exist.
    The archive copy in DAT format directory does not exist.
    2022-08-29 13:38:30 <WRC><SYSTEM><ERR> Normal program execution is impossible

    but i do have interface directory or DAT format directory in scada ,i don’t know how to deal with it.
    thank you very much

    #10611
    Mikhail
    Moderator

    You should check that the directories specified in the project for the Server application, actually exist on the disk.

    #10613
    291348113
    Participant

    I have copy everything the log mentioned to the scadaserve file however, the log still tell me the same result and can’t login in.
    2022-08-30 19:48:47 <WRC><SYSTEM><ACT> ScadaServerService 5.1.4.2 is started
    2022-08-30 19:48:47 <WRC><SYSTEM><ERR> The configuration database in DAT format directory does not exist.
    The interface directory does not exist.
    The 19:54 2022/8/30 in DAT format directory does not exist.
    The archive copy in DAT format directory does not exist.
    2022-08-30 19:48:47 <WRC><SYSTEM><ERR> Normal program execution is impossible
    could you please tell me how to deal with it, thank you.

    #10615
    Mikhail
    Moderator

    Could you provide screenshots of the Server settings in the project?
    Did you uploaded the project after settings change?

    #10617
    291348113
    Participant

    when I log inmy scadaserve file
    I can't upload
    my control panel
    I have added scadaweb to the web pool
    I can’t upload the project because i can’t log in.

    #10627
    Mikhail
    Moderator

    The structure of Rapid SCADA directories is broken.
    I recommend to reinstall Rapid SCADA with the default parameters.

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