Sendig email: Error: incorrect command data

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • #8539
    AvatarJure
    Participant

    Hello,
    I am trying to configure device to send email. I followed your YouTube tutorial, only difference is that I am trying to use company’s email account instead of gmail. When trying to send email I find this error in the log:

    2021-03-19 11:15:36 Command to the Device 2 “Email Sender”, type: KpEmail
    Error: incorrect command data

    #8543
    MikhailMikhail
    Moderator

    Hello,

    Please make a screenshot of the command text when you send email.

    #8548
    AvatarJure
    Participant
    #8551
    MikhailMikhail
    Moderator

    Please try the update
    At least it writes more info in communication line log in case of incorrect data.

    #8575
    AvatarJure
    Participant

    I had done the update.
    File KpEmail.dll has now last date of change 26.03.2021 but I still get only this:
    2021-03-26 09:38:58 Command to the Device 2 “Email sender”, type: KpEmail
    Error: incorrect command data

    #8577
    MikhailMikhail
    Moderator

    Please open the properties of KpEmail.dll and check the version. What is the file version?

    Also try specifying a particular email:
    test@gmail.com; Subj; Text

    #8630
    AvatarJure
    Participant

    I tried sending to specific email but I get same error.
    Version of .dll is 5.0.4.0.

    #8632
    MikhailMikhail
    Moderator

    To fix this issue, a remote connection is required. It would be a paid service.

    #8635
    MikhailMikhail
    Moderator

    You should try sending emails with DemoProject.en-GB

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