RapidGate v5.1.1.0 doesn’t work

[Sergei]

I have problems getting RapidGate module to work. After following installation directions, the updated v5.1.1.0 refuses to run appropriately and there’s no Computer Code displayed.

ScadaServer log shows as follows:

2021-01-26 12:12:07 <PVELERO-PC><SYSTEM><EXC> Error executing actions on server start in module ModRapidGate: El valor no puede ser nulo.
Nombre del parámetro: format
2021-01-26 12:12:08 <PVELERO-PC><SYSTEM><ACT> Current data are loaded
2021-01-26 12:12:08 <PVELERO-PC><SYSTEM><ACT> Connect to client 127.0.0.1
2021-01-26 12:12:08 <PVELERO-PC><SYSTEM><ACT> The user ScadaComm is successfully authenticated
2021-01-26 12:14:04 <PVELERO-PC><SYSTEM><ACT> Connection listener is stopped
2021-01-26 12:14:04 <PVELERO-PC><SYSTEM><EXC> Error executing actions on server stop in module ModRapidGate: Referencia a objeto no establecida como instancia de un objeto.

Also, RapidGate module log shows no activity:

2021-01-26 12:02:11 Start ModRapidGate module
2021-01-26 12:03:33 Stop gates
——————————————————————————–
2021-01-26 12:03:37 Start ModRapidGate module
2021-01-26 12:03:40 Stop gates
——————————————————————————–
2021-01-26 12:03:43 Start ModRapidGate module
2021-01-26 12:03:46 Stop gates
——————————————————————————–
2021-01-26 12:03:50 Start ModRapidGate module
2021-01-26 12:04:31 Stop gates

However, problem was solved (at least to this point) with the installation of RapidGate v5.1.0.0, which doesn’t have a configuration GUI but correctly displays the Computer code and shows running activity in the log.

I have installed former RapidGate versions before on several RapidScada instances without issues.

Thanks in advance for any insight on this issue.

• This topic was modified 4 months, 2 weeks ago by Sergei.

[Sergei]

Tried on another server (Windows Server 2019) to no avail.

Scada Server v5.1.4.0
RapidGate v5.1.1.0

ScadaServer.log

——————————————————————————–
2021-01-26 19:16:18 <EC2AMAZ-4OFICL4><SYSTEM><ACT> ScadaServerService 5.1.4.0 is started
2021-01-26 19:16:19 <EC2AMAZ-4OFICL4><SYSTEM><ACT> Module is loaded from the file C:\SCADA\ScadaServer\Mod\ModDBExport.dll
2021-01-26 19:16:19 <EC2AMAZ-4OFICL4><SYSTEM><ACT> Module is loaded from the file C:\SCADA\ScadaServer\Mod\ModAutoControl.dll
2021-01-26 19:16:19 <EC2AMAZ-4OFICL4><SYSTEM><ACT> Module is loaded from the file C:\SCADA\ScadaServer\Mod\ModRapidGate.dll
2021-01-26 19:16:19 <EC2AMAZ-4OFICL4><SYSTEM><ACT> Check the existence of the data directories is completed successfully
2021-01-26 19:16:19 <EC2AMAZ-4OFICL4><SYSTEM><ACT> Check the existence of the configuration database files is completed successfully
2021-01-26 19:16:19 <EC2AMAZ-4OFICL4><SYSTEM><ERR> No active input channels in the configuration database
2021-01-26 19:16:19 <EC2AMAZ-4OFICL4><SYSTEM><ACT> Ouput channels are read from the configuration database
2021-01-26 19:16:19 <EC2AMAZ-4OFICL4><SYSTEM><ACT> Users are read from the configuration database
2021-01-26 19:16:19 <EC2AMAZ-4OFICL4><SYSTEM><ACT> Formulas are read from the configuration database
2021-01-26 19:16:21 <EC2AMAZ-4OFICL4><SYSTEM><ACT> The formulas source code has been compiled
2021-01-26 19:16:21 <EC2AMAZ-4OFICL4><SYSTEM><ACT> Connection listener is started
2021-01-26 19:16:21 <EC2AMAZ-4OFICL4><SYSTEM><ACT> Start server
2021-01-26 19:16:22 <EC2AMAZ-4OFICL4><SYSTEM><EXC> Error executing actions on server start in module ModRapidGate: Value cannot be null.
Parameter name: format
2021-01-26 19:16:22 <EC2AMAZ-4OFICL4><SYSTEM><ACT> Current data are loaded

• This reply was modified 4 months, 2 weeks ago by Sergei.

[Sergei]

Update:

Got this error dialogue after trying to ‘Save’ the options in the RapidGate settings GUI.

• This reply was modified 4 months, 2 weeks ago by Sergei.

[Mikhail]

Rapid Gate 5.1.1.0 requires Server 5.1.4.1. You should update Rapid SCADA to v5.8.2.

[Author]

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