Notification plug in (trial key vs paid registration key)

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Viewing 14 posts - 1 through 14 (of 14 total)
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  • #11204
    victorlam
    Participant

    Hello Mikhail,

    Regard on the notification plug in, I tested this on two laptop with the notification plug in for the same program or same project.

    I have found that the first laptop with registration key of notification plug in can have the acknwoledgement sound alert when the status of defined register is changed.

    For other laptop with trial key provided, I found that there is no acknowledgement sound alert when the status of the defined registered is changed.

    For the upper or lower limits setting on the level trigger, both laptop (either registration key or trial key) can work with sound acknowledgement.
    So I am asking if the trial key on notificaiton plug in does not support the event change status on the defined register.

    Let me know on this confirmation or I need to purchase the additional key for the testing purpose. It is not convenient to test with the trial key for every two days on the new key generation.

    #11205
    victorlam
    Participant

    Actually I have tested this scenario with the same result for more than 3 weeks.

    #11214
    Mikhail
    Moderator

    Hello,
    Permanent and trial keys work similar. If some function does not work as expected, it is not caused by using trial key.

    #11215
    Mikhail
    Moderator

    there is no acknowledgement sound alert when the status of the defined registered is changed

    Press F12 to check browser error messages in the console.

    #11300
    gabeirinhas
    Participant

    Hello,

    I have purchased the notification plugin

    I generate a notification assigned to a channel that in state 1 generates an event status.

    When this happens, it triggers a notification and a corresponding sound,

    I would like the bell to stop ringing when the channel returns to state 0 and generates a different event status,

    Would this be possible,

    Thank you

    #11304
    Mikhail
    Moderator

    Hello,
    Notification Plugin requires to acknowledge all alarm events to stop bell ringing. It’s also possible to disable sound by the mute button.

    #11307
    gabeirinhas
    Participant

    Hello,

    would it be possible for the mute button to be activated by default, instead of having to activate it, thanks

    #11317
    Mikhail
    Moderator

    Hello,
    I’ve written this idea to be implemented in version 6. Thank you.

    #11345
    victorlam
    Participant

    In order to have no sound for notification, user needs to mute or unmute under Webstation.

    Mute
    Unmute
    There is no other alternatives unless user would not like to use the notification plugin.

    #11346
    gabeirinhas
    Participant

    Its ok,

    Thanks

    #11532
    victorlam
    Participant

    Hello,

    May I know how can I clear all the acknowledgement with a button or under the menu at webstation?

    Thanks!

    #11537
    Mikhail
    Moderator

    Hello,
    Each event should be acknowledged individually.
    We plan to add the Ack All button in the future version of Notifications Plugin.

    #11655
    victorlam
    Participant

    Hello,

    Yes, please add the Ack ALL button as a must, otherwise no way to solve this issue.

    #11667
    Mikhail
    Moderator

    OK

Viewing 14 posts - 1 through 14 (of 14 total)
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