I have downloaded and opened the file. I configured “Archive” in the Channel, but when I opened the downloaded file with the software you provided, I didn’t find any data. I confirmed that the file size is 4M. When I changed the file to another device, it also displayed as shown in the picture. Is this normal? Thank you!
I tried to run the HelloWorld project for about ten minutes, generating records every minute. When I opened it, I still didn’t see any data. The pictures were the same as before. Could you please help me take a look? Thank you!
Look at the latest pictures I sent. All the files have been recognized. I have confirmed that there are files and they are all recognized, but they can’t be opened. This indicates that there are files and data. It seems that the tool software can’t open them. Could you please help confirm this? Thank you