Error uploading configuration

[guilherme]

This error is constantly appearing on anything uploaded.
Error: Unable to read data from the transport connection: A connection attempt failed because the connected component did not respond correctly after a period of time or the established connection failed because the connected host did not respond.
https://ibb.co/bH7ys55 – Error uploading configuration
https://imgur.com/a/sELXhgR – Error uploading configuration

Adding information presents this error, I remove what I had added and the error appears again, I add the same information sometimes it goes

• This topic was modified 1 year, 4 months ago by Mikhail.

[Mikhail]

Hello,
According to the screenshot, the compressed size of the project is more than 350 MB which is probably too heavy.
I suggest the following:
1. Open the project folder in Windows file explorer.
2. Search for all files of the project, display them as a table and sort by size.
3. Make a screenshot of the biggest file names and sizes.

[Researcher]

I am receiving the follow error after creating a table folder/file and attempting to upload the configuration:

https://ibb.co/9TRPcy4

[Mikhail]

Creating which file causes the error?
Please check ScadaAgent.log for the error details.

[Researcher]

I received the error attempting to upload the configuration after creating a new file for a “Table View”. See screenshot https://ibb.co/9H3pT88

The below is from the ScadaAgent.log. Is this the error? (changed my personal computer information to “MyComputer”.

2024-04-25 15:48:56 [MyComputer][MyComputer][ACT] User ScadaAdmin is successfully authenticated
2024-04-25 15:48:57 [MyComputer][MyComputer][ACT] Receive file [Agent]\[Temp]\upload_config_7361909534725472366.zip
2024-04-25 15:48:57 [MyComputer][MyComputer][ERR] Error processing request 0x0104 for client 127.0.0.1:
System.IO.FileNotFoundException: 
File name: 'System.IO.Compression, Version=8.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089'
   at Scada.Agent.Engine.ScadaInstance.UnpackConfig(String srcFileName)
   at Scada.Agent.Engine.AgentListener.ProcessFile(ConnectedClient client, RelativePath path, Object uploadContext)
   at Scada.Server.ListenerBase.UploadFile(ConnectedClient client, DataPacket request, ResponsePacket& response)
   at Scada.Agent.Engine.AgentListener.ProcessCustomRequest(ConnectedClient client, DataPacket request, ResponsePacket& response, Boolean& handled)
   at Scada.Server.ListenerBase.ProcessRequest(ConnectedClient client, DataPacket request)

• This reply was modified 1 year, 2 months ago by Mikhail.

[Mikhail]

The error is unusual. Is that possible that an antivirus system deletes the files like upload_config_*.zip, so the Agent service cannot unpack them?
Can you see any uploaded files in ScadaAgent\Temp directory?

[Researcher]

There are no files in the ScadaAgent/Temp directory.

[Mikhail]

Can you upload the HelloWorld project successfully?
It is located in the SCADA\ProjectSamples directory.

[Researcher]

No, I get the same error message when trying to upload the HelloWorld project.

[Mikhail]

Please run cmd with the command
dotnet --info
and copy the results here.

Seems that System.IO.Compression.dll, which is included in .NET, is not found.

[Researcher]

Here are the results from running the dotnet command

https://ibb.co/7CQ9b82

[Mikhail]

.NET version is OK.
Do you have an option to test the software on another machine?

[Researcher]

I installed the software on another computer, and I am no longer receiving the configuration error.

Thank you for your help!

[Mikhail]

Thank you for the info.
Probably, the issue was caused by .NET installation problem.

[Author]

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