Auto control module not loading

[r1moore]

I am getting the following error when trying to view the properties of the automatic control logic module after activating it in the admin app:

error loading module configuration: root element is missing

I have verified that the auto control module files are unblocked and added my registration key. I noticed the ModAutoControl config file is empty, could this be causing the error?

[Mikhail]

I noticed the ModAutoControl config file is empty, could this be causing the error?

Yes, this is the cause of the error. Make sure that the module version is compatible with the Rapid SCADA version. I recommend to update the both by downloading them from our website.

You need to restore the module configuration from a backup copy. A file copy also can be found at SCADA\ScadaServer\Config (working copy of the configuration)

[Mikhail]

Check this link.

[Mikhail]

We upload the latest version of the applications and modules on the website. If you need a certain version of a module, use Module Store.

[r1moore]

I have verified the versions are compatible. I noticed every time I upload the configurations in the admin app it erases the contents I added to the ModAutoControl config file and leaves it blank. Any idea why this would be happening?

[r1moore]

I also get the following error when saving commands.
Error saving module configuration:
Method not found: ‘System.Xml.XmlElement Scada.ScadaUtils.AppendElem(System.Xml.XmlNode,System.String,System.Object)’.

[Mikhail]

Please provide screenshots of the Administrator app version and the module version when you select the module in the Administrator.

• This reply was modified 3 weeks, 5 days ago by Mikhail.
• This reply was modified 3 weeks, 5 days ago by Mikhail.

[manjey73]

Update the module, this is a bug on version 6.3.0 when using the module from 6.2.1

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