Application Error Plug-in Elastic Report

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  • April 9, 2022 at 2:57 am #10165
    ilhampngst_
    Participant

    Hello,
    I just tried the elastic report feature, after all the steps for the installation, but there was an error like the picture I attached and how to solve it?
    https://drive.google.com/file/d/10EMz5mGTL1jO-989DD6akc5JAaZVOUzu/view?usp=sharing

    Thanks

    April 10, 2022 at 9:08 am #10166
    Mikhail
    Moderator

    Hello,
    Please check the error details in the log C:\SCADA\ScadaWeb\log\ScadaWeb.log
    Looks like the report configuration file is not uploaded.

    April 10, 2022 at 9:34 am #10168
    ilhampngst_
    Participant

    Hello Mikhail good too see you.
    After I read the error log, it turns out that I am still confused to find out where the error is, and how do I upload the configuration report

    2022-04-10 16:27:27 <PC-DC-1><DefaultAppPool><ACT> Check “Elastic Report” registration:
    Registration key is valid. Expiration date is 11/04/2022
    Computer code: =C7C786A1F0AF9FFF-E47864D34DF4CF7C-A138622D90CE8062-304A791309DCAA8B-CB3305D70FBE05DF-0BBB714CE6180BDE-E6989782AF664F5F-2ADB6D3F8B9872BE-3659648136445418-2E56689EC0F3224E-A1416C1D8E537123-8A935F26B22499BC-90CC02D0DC5FEC3F-5ED00B324A166A7C-B3CA60682351D9E5-9FFC1200FBEFB3A1=
    2022-04-10 16:27:27 <PC-DC-1><DefaultAppPool><ACT> Request SCADA-Server state
    2022-04-10 16:27:27 <PC-DC-1><DefaultAppPool><ACT> Disconnect from SCADA-Server
    2022-04-10 16:27:27 <PC-DC-1><DefaultAppPool><ACT> Connect to SCADA-Server “localhost”
    2022-04-10 16:27:27 <PC-DC-1><DefaultAppPool><EXC> Error receiving user interface object from SCADA-Server: Error loading elastic report configuration: Root element is missing.
    2022-04-10 16:27:27 <PC-DC-1><DefaultAppPool><EXC> Application error:
    Scada.ScadaException: Unable to receive elastic report configuration.
    at Scada.Web.Plugins.ElasticReport.Config.ElasticRepConfig.GetConfig(Int32 reportID, String path, Cache cache, ServerComm serverComm)
    at Scada.Web.Plugins.ElasticReport.WFrmElasticRep.Page_Load(Object sender, EventArgs e)
    at System.Web.UI.Control.OnLoad(EventArgs e)
    at System.Web.UI.Control.LoadRecursive()
    at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    Page: http://localhost/Scada/plugins/ElasticReport/ElasticRep.aspx?reportID=1004
    User: admin

    April 11, 2022 at 10:00 am #10172
    Mikhail
    Moderator

    Hello,
    When a report is just created, its file is located inside the project like shown here https://rapidscada.net/doc/content/latest/en/modules/plg-elastic-report-files/report_itf_file_en.png

    After you send the project to the runtime by clicking the upload button, the report configuration file should be located in C:\SCADA\Interface

    Do you have such file?

    April 18, 2022 at 7:51 am #10194
    ilhampngst_
    Participant

    Thanks Mikhail its work properly 🙂

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