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- This topic has 12 replies, 3 voices, and was last updated 5 years ago by Mikhail.
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April 16, 2019 at 1:29 pm #5291nelson.albarranParticipant
Hi, I created many dashboards for an specific user. The Dashboard page shows me the list of dashboards created, but when i select one dashboard, appears ERROR.
The error apperars on the charts, ands it says:
Application Error
An application error occurred. If it repeats often, please contact the support.
Details:
Insufficient rights.I dont know how give rights for dashboards.
April 17, 2019 at 3:14 pm #5302MikhailModeratorHi,
Open http://localhost/Scada/plugins/Config/WebConfig.aspx
scroll the page down and make sure that Chart plugin is Chart Pro.April 17, 2019 at 3:34 pm #5303nelson.albarranParticipantThe chart pro is ok, I can wiew the charts with other users (admin or guest), but not with my user. i dont know what happens
April 17, 2019 at 3:45 pm #5304nelson.albarranParticipantThe problem is that myuser appears like disabled role.
April 18, 2019 at 2:48 pm #5319MikhailModeratorCould you provide a screenshot and a part of ScadaWeb.log containing the error?
April 22, 2019 at 8:10 pm #5347AAllabyParticipantHi Mikhail, I am having the same issue. I have custom roles setup and they do not have sufficient rights for opening charts or current data within dashboards. Everything else on their accounts works perfect except dashboards, is there a way to assign specific views to these accounts? All my user accounts have specific rights so I cannot use the generic roles (Admin, guest, etc.) Thank you.
April 23, 2019 at 1:17 pm #5349MikhailModeratorHi,
Right-click the page where chart should be in a dashboard. Choose View Frame Source. What is the full address of the frame source?April 23, 2019 at 1:50 pm #5351AAllabyParticipantview-source:http://172.17.2.32/Scada/plugins/ChartPro/ChartPro.aspx?cnlNums=101&viewIDs=3&&period=-2
<html xmlns=”http://www.w3.org/1999/xhtml”>
<head><meta charset=”utf-8″ /><meta name=”viewport” content=”width=device-width, initial-scale=1″ /><title>
Application Error – Rapid SCADA
</title><link href=”../../images/favicon.ico” rel=”shortcut icon” type=”image/x-icon” /><link href=”../../lib/open-sans/css/open-sans.css” rel=”stylesheet” type=”text/css” /><link href=”../../css/error.min.css” rel=”stylesheet” type=”text/css” />
<script type=”text/javascript” src=”../../lib/jquery/jquery.min.js”></script>
<script type=”text/javascript” src=”../../js/error.js”></script>
</head>
<body>
<div id=”divHeader” class=”plain-header”>Rapid SCADA</div>
<div id=”divContent”>
<h1><span id=”lblTitle”>Application Error</span></h1>
<div class=”error”><span id=”lblErrMsg”>An application error occurred. If it repeats often, please contact the support.</span></div>
<div class=”error”><span id=”lblErrDetailsCaption”>Details:</span><br />
<span id=”lblErrDetails”>Insufficient rights.</span></div>
</div>
</body>
</html>April 24, 2019 at 1:01 pm #5358AAllabyParticipantIs that what you were looking for?
April 24, 2019 at 1:25 pm #5360MikhailModeratorYes, thank you.
Then copy http://172.17.2.32/Scada/plugins/ChartPro/ChartPro.aspx?cnlNums=101&viewIDs=3&&period=-2 to the browser address bar. Does chart work well using this link?April 24, 2019 at 1:26 pm #5361MikhailModeratorAlso please copy a error details from C:\SCADA\ScadaWeb\log\ScadaWeb.log
April 24, 2019 at 2:12 pm #5365AAllabyParticipantCan you explain the view ID’s? When I change it to 5 (from 3) it works?
April 25, 2019 at 2:21 pm #5367MikhailModeratorView ID is just an identifier from the Interface table. Chart uses view ID to validate rights. In the link above the channel 101 must be presented in the view 3.
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