Installation errors

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This topic contains 4 replies, has 3 voices, and was last updated by Avatar kallileo 4 years, 8 months ago.

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  • #55
    Avatar
    akbarm
    Participant

    Hi,

    I am new to SCADA systems and tried to install rapidscada on a Windows 7. The installer ends up with 2 errors for installing the services. Do you have any idea?

    After restart, two SCADA services are appeared in the Services which are started with no problem. But, SCADA-Web does not work. The login page is loaded, but I can’t login , with error message “Unable to login, the server is unavailable”.

    Every comment or help is welcome.

    #56
    Mikhail
    Mikhail
    Moderator

    Dear Akbarm,
    Please post the following additional information about the issue:
    1. What were the errors occured during installation?
    2. What is the state of SCADA-Server when it runs? The state is written in C:\SCADA\ScadaServer\Log\ScadaServerSvc.txt

    This issue often appears if some other application uses TCP port 10000. For example, torrents client. In this case, close that application and restart SCADA-Server service.

    #135
    Avatar
    kallileo
    Participant

    I have the same problem.

    The output in the ScadaServerSvc is:

    2015-03-21 12:36:04 <I5-4570><SYSTEM><ACT> ScadaServerService is started
    2015-03-21 12:36:04 <I5-4570><SYSTEM><ERR> The configuration database in DAT format directory does not exist.
    The interface directory does not exist.
    The archive in DAT format directory does not exist.
    The archive copy in DAT format directory does not exist.
    2015-03-21 12:36:04 <I5-4570><SYSTEM><ERR> Normal program execution is impossible.

    tcp

    Thanks in advance.

    #137
    Mikhail
    Mikhail
    Moderator

    Please check that the directories specified in SCADA-Server
    and shown here are exist.
    Did you install Rapid SCADA in C:\SCADA directory?

    • This reply was modified 4 years, 8 months ago by Mikhail Mikhail.
    #144
    Avatar
    kallileo
    Participant

    Yes, the directories in server configuration weren’t properly configured.
    Thanks

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