Email sender bug

[tripode]

Hello, I am currently testing the Automatic Control Module and I can receive mails with values, time, etc, when an event is triggered. Great !

But with some channels, the subject or the message get corrupted data. Just only when adding {EvText} field.

I have tryied many configurations, but when I receive an event from that channel the data comes corrupted, and not with others. Both are ‘real’ type values.

[tripode]

More info I can add here:

The corrupt email has

Content-Type:text/plain;charset=utf-8
Content-Transfer-Encoding:base64

The correct mail has:

Content-Type:text/plain;charset=us-ascii
Content-Transfer-Encoding:quoted-printable

The first one comes from a OMROM PLC, and the second one comes from a SIEMENS PLC, but both come from an OPC server through OPC Demo device.

[Mikhail]

Hi,
What text contains the events that cause the error? How to reproduce the error?

[tripode]

Hi,

{EvText} contains the event description; should be: ‘Alarm High: 111.1ºC’.

If I include {EvText} in subject of the messages, all the text in the subject is corrupted too.

I can reproduce it, as it only fails with the alarms/events coming from OMROM PLC

[Mikhail]

Hi,
You can generate events manually using Server. Can you reproduce the error by creating an event such way?

[tripode]

Mikhail, If I use the event generation from server I get the emails corrupted when I set ‘Alarm High: 111.1ºC’ in the ‘Description’ field, but I get it OK if I set that field to ‘Alarm High: 111’ (removing .1ºC)

[tripode]

OK, the problem is the ‘º’ character. If I remove it the message is good.

[Mikhail]

Could you determine where the bug makes effect? Can you send email with that sign from Communicator?

[tripode]

Yes, If I use the ‘command’ feature in Communicator and try to send a simple ‘ º ‘ character both in subject and content fields, the mail is corrupted.

[Mikhail]

Thank you. I added this bug to the tracker.

[Mikhail]

Hi,
Strange, but I can’t reproduce. I send command from Communicator using my gmail. Can you send me the text of the command that caused the error?
Example:
myemail@gmail.com;Test;100°C

[tripode]

Hi,

With this I have the bug: myemail@gmail.com;test;Alarm High: 111.1ºC

With this I don’t: myemail@gmail.com;test;Alarm High: 111.1C

[Mikhail]

Hi,
Both examples work on my workstation. What mail server do you use for sending (in the “device” properties)? I use gmail.

[tripode]

Hi, Here using hmailserver. I couldn’t make gmail work.

[Mikhail]

For gmail you should “Enable IMAP” on “Forwarding and POP/IMAP” settings.

[Author]

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