Device data not showing in the table of the webstation

Forum Home Forums Runtime Bugs Webstation Bugs Device data not showing in the table of the webstation

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  • #12708
    DonRapid
    Participant

    I’m not seeing the data appear in the table of the webstation.
    I do however see the data updating correcting in the device as seen in the communication line.

    What are the possible causes for the data not reaching the table in the web viewer?

    I would much appreciate any help.

    As far as I can tell the communication line, device, channels and table is setup correctly.

    I’m working with:
    RapidScada 6.1.2
    Windows 11
    Chrome

    In the web console I’m getting the following errors:

    Channel: Error in handleResponse UNK/SW_UNREACHABLE REGISTER_FRAME undefined
    _handleResponsePromise @ ContentScriptFrames.js:2
    (anonymous) @ ContentScriptFrames.js:2
    Promise.catch (async)
    _sendMessageToExtension @ ContentScriptFrames.js:2
    sendToExtension @ ContentScriptFrames.js:2
    (anonymous) @ ContentScriptFrames.js:2
    (anonymous) @ ContentScriptFrames.js:2
    (anonymous) @ ContentScriptFrames.js:2

    ContentScriptFrames.js:2 Uncaught (in promise) Error: Could not establish connection. Receiving end does not exist.
    fromGeneric @ ContentScriptFrames.js:2
    fromAny @ ContentScriptFrames.js:2
    _handleResponsePromise @ ContentScriptFrames.js:2
    (anonymous) @ ContentScriptFrames.js:2
    Promise.catch (async)
    _sendMessageToExtension @ ContentScriptFrames.js:2
    sendToExtension @ ContentScriptFrames.js:2
    (anonymous) @ ContentScriptFrames.js:2
    (anonymous) @ ContentScriptFrames.js:2
    (anonymous) @ ContentScriptFrames.js:2

    Channel: Error in handleResponse UNK/SW_UNREACHABLE isLogsEnabled null
    _handleResponsePromise @ commons.js:2
    (anonymous) @ commons.js:2
    Promise.catch (async)
    _sendMessageToExtension @ commons.js:2
    sendToExtension @ commons.js:2
    61896 @ commons.js:2
    l @ content.js:1
    (anonymous) @ content.js:1
    l.O @ content.js:1
    (anonymous) @ content.js:1
    (anonymous) @ content.js:1

    Channel: Error in handleResponse UNK/SW_UNREACHABLE options getValues
    _handleResponsePromise @ commons.js:2
    (anonymous) @ commons.js:2
    Promise.catch (async)
    _sendMessageToExtension @ commons.js:2
    sendToExtension @ commons.js:2
    update @ commons.js:2
    S @ commons.js:2
    61896 @ commons.js:2
    l @ content.js:1
    (anonymous) @ content.js:1
    l.O @ content.js:1
    (anonymous) @ content.js:1
    (anonymous) @ content.js:1

    commons.js:2 Channel: Error in handleResponse UNK/SW_UNREACHABLE contextMenu createContextMenu
    _handleResponsePromise @ commons.js:2
    (anonymous) @ commons.js:2
    Promise.catch (async)
    _sendMessageToExtension @ commons.js:2
    sendToExtension @ commons.js:2
    send @ commons.js:2
    setContextMenuItem @ commons.js:2
    enable @ commons.js:2
    Ue @ commons.js:2
    61896 @ commons.js:2
    l @ content.js:1
    (anonymous) @ content.js:1
    l.O @ content.js:1
    (anonymous) @ content.js:1
    (anonymous) @ content.js:1

    Channel: Error in handleResponse UNK/SW_UNREACHABLE tabClipper initCompleted
    _handleResponsePromise @ commons.js:2
    (anonymous) @ commons.js:2
    Promise.catch (async)
    _sendMessageToExtension @ commons.js:2
    sendToExtension @ commons.js:2
    Ue @ commons.js:2
    61896 @ commons.js:2
    l @ content.js:1
    (anonymous) @ content.js:1
    l.O @ content.js:1
    (anonymous) @ content.js:1
    (anonymous) @ content.js:1

    I’ve also noticed this error in scadacomm.log.bak:

    2023-05-25 11:55:25 [DESKTOP-VPGLEMJ][Donovan][ERR] Error writing application information to the file:
    System.IO.IOException: The process cannot access the file ‘C:\SCADA\ScadaComm\Log\ScadaComm.txt’ because it is being used by another process.
    at Microsoft.Win32.SafeHandles.SafeFileHandle.CreateFile(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options)
    at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
    at System.IO.Strategies.OSFileStreamStrategy..ctor(String path, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
    at Scada.Comm.Engine.CoreLogic.WriteInfo()

    #12715
    Mikhail
    Moderator

    Hello,
    Please provide the screenshots.

    #12717
    DonRapid
    Participant

    Thanks,
    Here’s a folder link to the screenshots:
    https://1drv.ms/f/s!Ag4XzaavK3vjlusFRxI7v6zTzTljjw?e=p0tE8d

    #12720
    Mikhail
    Moderator

    There are 2 different issues.
    1. Lock of ScadaComm.txt file. Try deleting the existing file, so it will be automatically recreated.

    2. Browser error. Could you switch to the Network tab of the tools to check which request causes the error?

    Note that in the screenshot of the device data, the tag is not bound to the channel. It is incorrect. You should not change channel data type manually.

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