Dashboard Application Error

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  • July 15, 2019 at 1:31 pm #5705
    Johannes
    Participant

    Hello folks,

    today I tried using Dashboard Plugin with ChartPro with a trial license. If I want to open the Dashboard Example 1 I get Application Error:

    Application Error
    An application error occurred. If it repeats often, please contact the support.
    Details:
    Methode nicht gefunden: “System.String Scada.CommonPhrases.get_ProductName()”.

    Trying to open my own Dashboard I get the same error.
    Does anyone have an idea what is wrong?
    Thank you for your help!!

    July 16, 2019 at 2:09 pm #5711
    Mikhail
    Moderator

    Hi,

    Seems like version mismatch.
    Please write here the version of Webstation and the version of Chart Pro and Dashboard.

    You can check the versions by yourself at http://doc.rapidscada.net/content/latest/en/version-history/
    (release dates of the application and the plugins should be close)

    July 17, 2019 at 6:33 am #5719
    Johannes
    Participant

    Webstation 5.0.8.0

    Dashboard 5.1.0.0

    ChartPro 5.0.3.1

    You would recommend an update to SCADA 5.7.0?

    July 17, 2019 at 1:24 pm #5724
    Mikhail
    Moderator

    Dashboard 5.1.0.0 requires Webstation 5.0.9.0.

    You would recommend an update to SCADA 5.7.0?

    Definitely.

    July 25, 2019 at 10:40 am #5749
    Johannes
    Participant

    Hi,

    i have update problems. Before rapid scada installation on Windows 7 i had to install .NET framework 4.8. runtime. Before installation of Scada i am not able to click some .net framework 4.8 options in windows features.

    In line log i get error establishing TCP connection: access denied.

    2019-07-25 12:32:29 Establish a TCP connection with 127.0.0.1:502
    Error establishing TCP connection: Es konnte keine Verbindung hergestellt werden, da der Zielcomputer die Verbindung verweigerte 127.0.0.1:502

    Can you help me?

    July 25, 2019 at 12:58 pm #5751
    Johannes
    Participant

    it s okay now

    July 25, 2019 at 2:41 pm #5753
    Mikhail
    Moderator

    it s okay now

    Thanks for noticing.

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