Chart Pro with application error

[kcks66]

Hi Mikhail,

I have installed Chart Pro and extracted them to the directories. Changed the Chart Plugin to Chart Pro, saved and downloaded into Project. I get this error:

Application Error
An application error occurred. If it repeats often, please contact the support.
Details:
Method not found: ‘!!0 Scada.Web.WebUtils.GetParamAsEnum(System.Collections.Specialized.NameValueCollection, System.String, !!0)’.

Webstation 5.1.0.0
Chart Pro 5.1.0.0

Is there any steps that I missed?
Thank you.

[Mikhail]

Hi,

This error caused by version mismatch.
You have the latest Chart Pro, but Webstation looks outdated.

Could you check the timestamp of C:\SCADA\ScadaWeb\bin\ScadaWebCommon.dll file?
We have a minor bug that after updating Webstation, it’s version number still 5.1.0.0. That’s why it’s better to check file age.

[kcks66]

Hi Mikhail,

My PC ScadaWebCommon.dll timestamp is 2020/1/28.

[Mikhail]

You should update Rapid SCADA to version 5.8.1 to fix this issue.

[kcks66]

Hi Mikhail,

I update Rapid SCADA to version 5.8.1. However, I still got error:

Application Error
An application error occurred. If it repeats often, please contact the support.
Details:
The specified string is not array of integers.

[Mikhail]

Hi,

Try clearing browser cache. If it doesn’t help, please provide a link to a screenshot with the error.

[kcks66]

Hi Mikhail,

The chart is working well now after cleared browser cache.
Thank you.

[hethongscada62]

Dear Mr.Mikhail,
The registration key for Chart Pro was configured. That seems is working in Web well. But the software have not processed the Chart.


Could you let me know where is wrong? Where can i check?
Thanks and best regards
From Han Hoang

[hethongscada62]

Dear Mr.Mikhail,
The registration key for Chart Pro was configured. That seems is working in Web well.

But the software have not processed the Chart.

Could you let me know where is wrong? Where can i check?
Thanks and best regards
From Han Hoang

[Mikhail]

Hello,
You need to select Chart Pro in the configuration of the web application.

[hethongscada62]

Hello Mr.Mikhail,
Yes, all keys were selected in the configuration of the web application.

Thanks

[Mikhail]

Hello,
In web browser open http://localhost/scada/plugins/Config/WebConfig.aspx, select “Chart plugin”, save configuration and download it into the project as written in the manual.

[hethongscada62]

Dear Mr.Mikhail,
Chart Pro Plugin was selected, but can not get the result.
Some screenShot are following:



Where is wrong?
Where have i check?
Thanks and best regards

[Mikhail]

Hello,

You should provide write access to the configuration directory and configuration file:
C:\SCADA\ScadaWeb\config\
C:\SCADA\ScadaWeb\config\WebSettings.xml

or
/opt/scada/ScadaWeb/config/
/opt/scada/ScadaWeb/config/WebSettings.xml

[Mikhail]

If you already did it, repeat.

[Author]

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