Registration Problem

Forum Home Forums Understanding the Software Registration Problem

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  • #8834
    roska
    Participant

    I use a Windows PC to run the Administrator, but the scada is running on a raspberry pi. I transfer the settings with the deploy function to the raspberry pi.

    Yesterday I bought the Automatic Control Module.

    In Administrator, in the settings of the Automatic control module, it shows that the Registration key is valid, but after 10 Minutes it doesn’t work, and in the log tab of the menu, I can see a windows path. If I take a look on the log of the module on the raspberry pi, i can see:

    2021-04-30 15:24:39 Trigger state changed “Pool/pH-Value too high”: Firing
    2021-04-30 15:24:39 Sending command is disabled. Register the module or restart SCADA-Server service

    So it seems that the Module was registerd to the Windows PC, not to the raspberry, but the instance is definitely the raspberry pi, all the server settings are correct for the raspberry pi.

    #8835
    roska
    Participant

    Adminsitrator Version is 5.5.2.0

    #8837
    Mikhail
    Moderator

    Please contact us by email.

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