[TroyV23]

The language is set to English (UK).
The report generates, and I can see data in there… although excel doesn’t open the file.

[TroyV23]

I have the Communicator running on a separate machine than the Server instance. In the deployment profile of the Communicator PC, I had put the Agent IP as the Remote Server IP, then I get the error of the file not being found. When I change the Agent IP to localhost everything is fine.

I ended up making a second Deployment profile for the remote server machine, which also hosts the Webstation. That IP is set to the remote server, and connects properly.

Now I have an issue though, when I try to update the Server functions, they do not take effect, even after restart. Do I have to make those changes on the Server machine directly? I would like to be able to upload changes from my communicator PC to the server.

[TroyV23]

Thank you, it turned out to be a firewall issue between 2 networks.

[TroyV23]

I have Agent installed in both places and it is confirmed to be running in task manager. Is there any other configuration I may be missing? The error appears as soon as I try and upload configuration. It is never able to run communicator.

Not required. You have a PC with a Communicator should be in a separate instance, in which the server address should be specified in the Communicator settings – the 1st PC

I have defined the server address in Communicator, does the server need to know the address of the communicator as well?

• This reply was modified 2 years, 7 months ago by TroyV23.

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