Users, roles, rights

[Mikhail]

Hello,

Administrator already has full rights. You should clear the Rights table.

[Artos9]

Hello,
Thanks you for answer, but dashboard is still unavailable.

[Mikhail]

Hello,

Please provide screenshots of your settings and web interface.

[Artos9]

Hello,
My interface configuration.
https://imgur.com/fmdadTT

Web Settings.
<?xml version=”1.0″ encoding=”utf-8″?>
<WebSettings>
<CommSettings>
<Param name=”ServerHost” value=”localhost” descr=”SCADA-Server host or IP address” />
<Param name=”ServerPort” value=”10000″ descr=”SCADA-Server TCP port number” />
<Param name=”ServerUser” value=”ScadaWeb” descr=”User name for the connection” />
<Param name=”ServerPwd” value=”12345″ descr=”User password for the connection” />
<Param name=”ServerTimeout” value=”10000″ descr=”Response timeout, ms” />
</CommSettings>
<CommonParams>
<Param name=”Culture” value=”” descr=”Web application culture” />
<Param name=”DataRefrRate” value=”1000″ descr=”Current data and events refresh rate, ms” />
<Param name=”ArcRefrRate” value=”10000″ descr=”Archive data refresh rate, ms” />
<Param name=”DispEventCnt” value=”100″ descr=”Display events count” />
<Param name=”ChartGap” value=”90″ descr=”Distance between chart points to make a gap, sec” />
<Param name=”StartPage” value=”” descr=”Start page after login” />
<Param name=”CmdEnabled” value=”true” descr=”Enable commands” />
<Param name=”CmdPassword” value=”true” descr=”Require password to send command” />
<Param name=”RemEnabled” value=”true” descr=”Allow to remember logged on user” />
<Param name=”ViewsFromBase” value=”true” descr=”Load view settings from the database” />
<Param name=”ShareStats” value=”true” descr=”Share depersonalized stats with the developers” />
</CommonParams>
<ScriptPaths>
<Script name=”ChartScript” path=”~/plugins/Chart/js/chartdialog.js” />
<Script name=”CmdScript” path=”~/plugins/Table/js/cmddialog.js” />
<Script name=”EventAckScript” path=”~/plugins/Table/js/eventackdialog.js” />
</ScriptPaths>
<Plugins>
<Plugin fileName=”PlgChart.dll” />
<Plugin fileName=”PlgConfig.dll” />
<Plugin fileName=”PlgRegistration.dll” />
<Plugin fileName=”PlgSchBasicComp.dll” />
<Plugin fileName=”PlgScheme.dll” />
<Plugin fileName=”PlgStore.dll” />
<Plugin fileName=”PlgTable.dll” />
<Plugin fileName=”PlgWebPage.dll” />
</Plugins>
</WebSettings>

[Mikhail]

Hello,
Please also make screenshots of the web application:
– explorer tree that contains views
– installed plugins page

[Artos9]

Hello,
Please see pictures.
https://imgur.com/9VsG50A

https://imgur.com/JvVD5sE

[Mikhail]

Hello,

– explorer tree that contains views

This image is also important. I mean the screenshot of the main page of the web application.

[Artos9]

Hello,
screenshot of the main page of the web application.
https://imgur.com/kkp5jfH

[JW]

Sometimes when you change settings in role table or interface table, you will need to restart the IIS service for Windows or apache2 service for Linux to make it effective, instead of just restarting the scada server.

[Mikhail]

Hello,
According to the icon of the AdvancedDashboard item, we can see that Dashboard Plugin is active.
Check C:\SCADA\ScadaWeb\log\ScadaWeb.log for the error details.

[Artos9]

Hello,
Last log from ScadaWeb.log file.

2020-11-25 00:02:54 <DESKTOP-2LTOEHA><DefaultAppPool><EXC> Error getting view with ID=20 from the cache or from the server: Unable to receive view file modification time.:
Scada.ScadaException: Unable to receive view file modification time.
w Scada.Client.ViewCache.LoadView(Type viewType, Int32 viewID, DateTime viewAge, BaseView& view, DateTime& newViewAge)
w Scada.Client.ViewCache.GetView(Type viewType, Int32 viewID, Boolean throwOnError)

[Mikhail]

Hello,

You should check that the file in C:\SCADA\Interface\Monitoring\AdvancedDashboard.xml exists. And also check C:\SCADA\ScadaServer\Log\ScadaServerSvc.log for some useful info.

[Artos9]

Hello,
SCADA Server looks OK.
——————————————————————————–
——————————————————————————–
2020-11-26 00:12:56 <DESKTOP-2LTOEHA><SYSTEM><ACT> ScadaServerService 5.1.4.0 is started
2020-11-26 00:12:56 <DESKTOP-2LTOEHA><SYSTEM><ACT> Check the existence of the data directories is completed successfully
2020-11-26 00:12:57 <DESKTOP-2LTOEHA><SYSTEM><ACT> Check the existence of the configuration database files is completed successfully
2020-11-26 00:12:57 <DESKTOP-2LTOEHA><SYSTEM><ACT> Input channels are read from the configuration database. Active channel count: 12
2020-11-26 00:12:57 <DESKTOP-2LTOEHA><SYSTEM><ACT> Ouput channels are read from the configuration database
2020-11-26 00:12:57 <DESKTOP-2LTOEHA><SYSTEM><ACT> Users are read from the configuration database
2020-11-26 00:12:57 <DESKTOP-2LTOEHA><SYSTEM><ACT> Formulas are read from the configuration database
2020-11-26 00:12:57 <DESKTOP-2LTOEHA><SYSTEM><ACT> The formulas source code has been compiled
2020-11-26 00:12:57 <DESKTOP-2LTOEHA><SYSTEM><ACT> Connection listener is started
2020-11-26 00:12:57 <DESKTOP-2LTOEHA><SYSTEM><ACT> Start server
2020-11-26 00:12:57 <DESKTOP-2LTOEHA><SYSTEM><ACT> Current data are loaded
2020-11-26 00:12:57 <DESKTOP-2LTOEHA><SYSTEM><ACT> Connect to client 127.0.0.1
2020-11-26 00:12:57 <DESKTOP-2LTOEHA><SYSTEM><ACT> The user ScadaComm is successfully authenticated
2020-11-26 00:13:09 <DESKTOP-2LTOEHA><SYSTEM><ACT> Connect to client 127.0.0.1
2020-11-26 00:13:09 <DESKTOP-2LTOEHA><SYSTEM><ACT> The user ScadaWeb is successfully authenticated

AdvancedDashboard.xml exist and is in correct folder.

[Mikhail]

Hello,
When you try to open AdvancedDashboard, there should be a record in ScadaServerSvc.log. Try to open the dashboard, then look in the server log.

[Author]

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