Forum Home › Forums › Installation Issues › "Unable to login : Server is unavailable" Problem?
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April 15, 2016 at 9:26 pm #972tayfun_izmirParticipant
Deir friends,
i was setup to software of manualy, my Os is Xp , IIS 5.1 , old version,
bu setup is complate good, server and cominicator is already working but i never login, problem say “Unable to login : Server is unavailable”
Where do you think the problem may be,?
April 16, 2016 at 10:58 am #974MikhailModeratorHello,
Make sure that Server works correctly by watching the file C:\SCADA\ScadaServer\Log\ScadaServerSvc.txt
Then open C:\SCADA\ScadaWeb\log\ScadaWeb.log and check the details of the errors.
February 20, 2017 at 9:09 am #1951huaryParticipanti also have this problem
this is Server Log,it is runing normal
SCADA-Server
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Started : 20/02/2017 16:48:56
Execution time : 00:19:31
State : normal
Version : 5.0.0.0Connected Clients
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NoThis is web log,Can you tell you why i canot login?\
2017-02-20 16:54:44 <L-PC><DefaultAppPool><ACT> Connect to SCADA-Server “localhost”
2017-02-20 16:54:49 <L-PC><DefaultAppPool><EXC> Error connecting to SCADA-Server: Unable to read data from the transport connection: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
2017-02-20 16:54:49 <L-PC><DefaultAppPool><ACT> Disconnect from SCADA-Server
2017-02-20 16:54:49 <L-PC><DefaultAppPool><EXC> Error refreshing the tables of the configuration database:
Scada.ScadaException: Unable to receive the configuration database modification time.
at Scada.Client.DataCache.RefreshBaseTables()
2017-02-20 16:54:49 <L-PC><DefaultAppPool><ERR> Unable to connect to SCADA-Server. Try again.
2017-02-20 16:54:49 <L-PC><DefaultAppPool><ERR> Unsuccessful login attempt: admin – Server is unavailable. IP address: ::1February 20, 2017 at 12:16 pm #1952MikhailModeratorSCADA-Server uses TCP port 10000. Make sure that this port is not used by other application. You can do this by TCPView.
Also you can test the connection by Hercules utility. Just try to connect to 127.0.0.1:1000 as TCP client.
February 21, 2017 at 12:30 am #1956huaryParticipantThe port 10000 is used by ScadaServerSvc,but i still unable to login, can you tell me why? thanks
ScadaServerSvc.exe 13884 TCP L-PC 10000 L-PC 0 LISTENING
February 21, 2017 at 8:23 am #1957MikhailModeratorCan you connect to SCADA-Server using Hercules utility?
February 22, 2017 at 12:53 am #1958huaryParticipantI can connect to SCADA-Server using Hercules utility
Module IP:127.0.0.1 Port:10000
The Received/Sent data Panel showes “Connected to 127.0.0.1”OS: Win10,
IIS version:10.0.14393.0
installed .net framework:4.0,4.5,4.6Can you help me ?
Best regardFebruary 22, 2017 at 5:22 am #1960MikhailModeratorI’ve sent you an email.
February 22, 2017 at 6:13 am #1961MikhailModeratorWe found out the cause: port 10000 was used by another application.
February 22, 2017 at 7:23 am #1962huaryParticipantYES.
The port 10000 is used by SangforSP
Thanks to MikhailApril 2, 2017 at 6:48 pm #2072EkaterinaParticipantСтолкнулась с такой же проблемой – Сервер недоступен.
SCADA-Сервер
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Запуск : 02.04.2017 23:19:41
Время работы : 00:27:21
Состояние : норма
Версия : 5.0.1.0Подключенные клиенты
——————–
Нет
2017-04-02 23:19:41 <ЕКАТЕРИНА-ПК><система><ACT> Служба ScadaServerService 5.0.1.0 запущена
2017-04-02 23:19:41 <ЕКАТЕРИНА-ПК><система><ACT> Проверка существования директорий данных выполнена успешно
2017-04-02 23:19:41 <ЕКАТЕРИНА-ПК><система><ACT> Проверка существования файлов базы конфигурации выполнена успешно
2017-04-02 23:19:41 <ЕКАТЕРИНА-ПК><система><ACT> Входные каналы считаны из базы конфигурации. Количество активных каналов: 4
2017-04-02 23:19:41 <ЕКАТЕРИНА-ПК><система><ACT> Каналы управления считаны из базы конфигурации
2017-04-02 23:19:41 <ЕКАТЕРИНА-ПК><система><ACT> Пользователи считаны из базы конфигурации
2017-04-02 23:19:41 <ЕКАТЕРИНА-ПК><система><ACT> Формулы считаны из базы конфигурации
2017-04-02 23:19:41 <ЕКАТЕРИНА-ПК><система><ACT> Исходный код формул калькулятора откомпилирован
2017-04-02 23:19:41 <ЕКАТЕРИНА-ПК><система><ACT> Прослушиватель соединений запущен
2017-04-02 23:19:41 <ЕКАТЕРИНА-ПК><система><ACT> Запуск работы сервера
2017-04-02 23:19:41 <ЕКАТЕРИНА-ПК><система><ACT> Текущий срез загруженПодскажите пожалуйста, в чём проблема?
April 3, 2017 at 5:15 am #2073MikhailModeratorHello,
Probably, TCP port 10000 is already opened by another application. Use TCP View utility to check it. See this link.
If you’d like to get answers in Russian, ask on http://forum.rapidscada.ru/September 21, 2018 at 3:46 am #4290Muhd AfhamParticipantHi, i am trying to login in (http://localhost/Scada/Login.aspx) but cannot log in. The web show message (services is unavailable). i have try using hercules utility to connect the TCP port and the IP address but the connection is failed.
can you guide me how to solve this problem.
This is the web log.
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2018-09-21 03:20:29 <MSI><DefaultAppPool><ACT> Initialize common web application data
2018-09-21 03:20:30 <MSI><DefaultAppPool><ACT> Connect to SCADA-Server “localhost”
2018-09-21 03:20:31 <MSI><DefaultAppPool><EXC> Error connecting to SCADA-Server: No connection could be made because the target machine actively refused it 127.0.0.1:10000
2018-09-21 03:20:31 <MSI><DefaultAppPool><ACT> Disconnect from SCADA-Server
2018-09-21 03:20:31 <MSI><DefaultAppPool><EXC> Error refreshing the tables of the configuration database:
Scada.ScadaException: Unable to receive the configuration database modification time.
at Scada.Client.DataCache.RefreshBaseTables()
2018-09-21 03:20:31 <MSI><DefaultAppPool><ACT> User information has been added. IP address: ::1. Session: use4i2uxoisbvsmmkwxh2gmb
2018-09-21 03:20:38 <MSI><DefaultAppPool><ERR> Unable to connect to SCADA-Server. Try again.
2018-09-21 03:20:38 <MSI><DefaultAppPool><EXC> Error refreshing the tables of the configuration database:
Scada.ScadaException: Unable to receive the configuration database modification time.
at Scada.Client.DataCache.RefreshBaseTables()
2018-09-21 03:20:38 <MSI><DefaultAppPool><ERR> Unable to connect to SCADA-Server. Try again.
2018-09-21 03:20:38 <MSI><DefaultAppPool><ERR> Unsuccessful login attempt: admin – Server is unavailable. IP address: ::1
2018-09-21 03:21:02 <MSI><DefaultAppPool><ACT> Connect to SCADA-Server “localhost”
2018-09-21 03:21:03 <MSI><DefaultAppPool><EXC> Error connecting to SCADA-Server: No connection could be made because the target machine actively refused it 127.0.0.1:10000
2018-09-21 03:21:03 <MSI><DefaultAppPool><ACT> Disconnect from SCADA-Server
2018-09-21 03:21:03 <MSI><DefaultAppPool><EXC> Error refreshing the tables of the configuration database:
Scada.ScadaException: Unable to receive the configuration database modification time.
at Scada.Client.DataCache.RefreshBaseTables()
2018-09-21 03:21:03 <MSI><DefaultAppPool><ERR> Unable to connect to SCADA-Server. Try again.
2018-09-21 03:21:03 <MSI><DefaultAppPool><ERR> Unsuccessful login attempt: admin – Server is unavailable. IP address: ::1
2018-09-21 03:21:08 <MSI><DefaultAppPool><ERR> Unable to connect to SCADA-Server. Try again.
2018-09-21 03:21:08 <MSI><DefaultAppPool><EXC> Error refreshing the tables of the configuration database:
Scada.ScadaException: Unable to receive the configuration database modification time.
at Scada.Client.DataCache.RefreshBaseTables()
2018-09-21 03:21:08 <MSI><DefaultAppPool><ERR> Unable to connect to SCADA-Server. Try again.
2018-09-21 03:21:08 <MSI><DefaultAppPool><ERR> Unsuccessful login attempt: admin – Server is unavailable. IP address: ::1
2018-09-21 10:51:43 <MSI><DefaultAppPool><ACT> User information has been removed. IP address: ::1. Session: use4i2uxoisbvsmmkwxh2gmb
2018-09-21 11:01:32 <MSI><DefaultAppPool><ACT> Application shutdownSeptember 21, 2018 at 6:04 pm #4295MikhailModeratorHi,
Have you tried the above advice?
What is written in C:\SCADA\ScadaServer\Log\ScadaServerSvc.log ?September 22, 2018 at 2:48 am #4301Muhd AfhamParticipantHi,
I am new to learn this software for my project. Yes i have tried using the hercules utility. But the connection fail.Below is the link for resource monitor if you would like to see the port usage in my pc.
https://ibb.co/jJ4REzscadaserver\log
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2018-09-21 02:54:40 <MSI><SYSTEM><ACT> ScadaServerService 5.1.0.3 is started
2018-09-21 02:54:40 <MSI><SYSTEM><ACT> Check the existence of the data directories is completed successfully
2018-09-21 02:54:40 <MSI><SYSTEM><ACT> Check the existence of the configuration database files is completed successfully
2018-09-21 02:54:40 <MSI><SYSTEM><ACT> Input channels are read from the configuration database. Active channel count: 100
2018-09-21 02:54:40 <MSI><SYSTEM><ACT> Ouput channels are read from the configuration database
2018-09-21 02:54:40 <MSI><SYSTEM><ACT> Users are read from the configuration database
2018-09-21 02:54:40 <MSI><SYSTEM><ACT> Formulas are read from the configuration database
2018-09-21 02:54:40 <MSI><SYSTEM><ERR> Error compiling the source code of the formulas:
Line 571, column 125: error CS1026: ) expected
Line 574, column 82: error CS1002: ; expected
Line 574, column 82: error CS1525: Invalid expression term ‘)’
Line 577, column 82: error CS1002: ; expected
Line 577, column 82: error CS1525: Invalid expression term ‘)’
See the file C:\SCADA\ScadaServer\Log\CalcEngine.cs with the source code
2018-09-21 02:54:40 <MSI><SYSTEM><ERR> Normal program execution is impossible.
2018-09-21 02:54:45 <MSI><SYSTEM><ACT> ScadaServerService is stopped -
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