Download or upload configuration

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This topic contains 8 replies, has 2 voices, and was last updated by Avatar Marko 2 weeks, 3 days ago.

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  • #5880
    Avatar
    Marko
    Participant

    Hello Mikhail,

    I have problems with download configuration or upload i just can’t login correctly.
    From file:
    Error downloading configuration:
    Unable to login – Invalid username or password
    I am not sure which username and password procedure ask for. I want to download configuration from localhost. I did already open 10002 port i even try without firewall but that didn’t help.

    So first question is which username and password he want and where do i find it?

    Second question is, i want to migrate scada to 5.7.0 version and if i understand correctly you need to use download and upload configuration so you save that under some project in administration tool?

    • This topic was modified 2 weeks, 5 days ago by Mikhail Mikhail.
    #5882
    Mikhail
    Mikhail
    Moderator

    Hi,

    If this problem occurs during migration, add a user ScadaAdmin with password 12345 to the Users table of the old configuration database.
    Look the error details in C:\SCADA\ScadaAgent\Log\ScadaAgent.log
    This document may help.

    #5883
    Avatar
    Marko
    Participant

    I added user ScadaAdmin with password 12345 and application role. Pass that to server. I didn’t do migration yet. I wanted to download configuration from old version (5.6) and error occur with login.
    Also i wonder about system instance = default. Maybe i need to change that?
    I wanted to fix this before i try migration from 5.6 to 5.7. Thank you for that file about migration.

    ScadaAgent.log:
    2019-08-27 18:47:36 <computer_name><SYSTEM><ACT> Session with ID 3350479412239322651 created
    2019-08-27 18:47:36 <computer_name><SYSTEM><ERR> User ScadaAdmin failed validation to connect to Default – Invalid username or password
    2019-08-27 19:01:40 <computer_name><SYSTEM><ACT> Session with ID -7675101413440856990 created
    2019-08-27 19:01:40 <computer_name><SYSTEM><ERR> User ScadaAdmin failed validation to connect to Default – Invalid username or password

    #5886
    Mikhail
    Mikhail
    Moderator

    The “Default” instance is specified in the Agent configuration. I think, it’s OK.

    I added user ScadaAdmin with password 12345 and application role.

    Did you pass the configuration to the server using the old Administrator?
    Agent looks for the user ScadaAdmin in C:\SCADA\BaseDAT\user.dat

    #5888
    Avatar
    Marko
    Participant

    I view user.dat and i see there ScadaAdmin with password 12345 and roleID=4, after that i check roleID settings and 4 is application role.

    #5889
    Mikhail
    Mikhail
    Moderator

    Strange that you can’t connect.
    Other way to try:
    Click edit profile before reading the configuration, and change the user to ScadaWeb, also set correct password of ScadaWeb user.

    #5891
    Avatar
    Marko
    Participant

    I tried with accounts: ScadaWeb,ScadaComm,ScadaServerCtrl and ScadaAdmin and still wasn’t able to download configuration. I also watched to input appropriate password for each account.

    #5892
    Mikhail
    Mikhail
    Moderator

    1. I can fix it remotely for a fee.

    2. There is also another way to port the existing project to the new version.
    2.1. Install Rapid SCADA 5.7.1 and make sure everything works well.
    2.2. Import the configuration database tables from the old configuration. I will provide more info how to import if needed.

    #5894
    Avatar
    Marko
    Participant

    I will contact my boss but i think we will be more interested into method 1.

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