Dashboard error

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  • #17652
    razm
    Participant

    I installed the dashboard plugin and registered it. I created a simple dashboard view according to the instructions but when I try to run it, I get an error: Unable to resolve view specification

    #17653
    Mikhail
    Moderator

    Hello,
    Please send the details from ScadaWeb.log and screenshots of the settings related to the issue.

    #17654
    razm
    Participant

    Here is the ScadaWeb.log:

    2026-02-24 07:29:49 [HISTORIAN][HISTORIAN$][ACT] Webstation 6.2.1.0 started
    2026-02-24 07:29:49 [HISTORIAN][HISTORIAN$][ACT] Storage FileStorage 6.2.0.0 loaded from file C:\Program Files\SCADA\ScadaWeb\FileStorage.dll
    2026-02-24 07:29:49 [HISTORIAN][HISTORIAN$][ACT] Plugin PlgChartPro 6.1.1.1 loaded from file C:\Program Files\SCADA\ScadaWeb\PlgChartPro.dll
    2026-02-24 07:29:49 [HISTORIAN][HISTORIAN$][ACT] Plugin PlgChart 6.1.0.0 loaded from file C:\Program Files\SCADA\ScadaWeb\PlgChart.dll
    2026-02-24 07:29:49 [HISTORIAN][HISTORIAN$][ACT] Plugin PlgMain 6.1.0.1 loaded from file C:\Program Files\SCADA\ScadaWeb\PlgMain.dll
    2026-02-24 07:29:49 [HISTORIAN][HISTORIAN$][ACT] Plugin PlgScheme 6.1.0.0 loaded from file C:\Program Files\SCADA\ScadaWeb\PlgScheme.dll
    2026-02-24 07:29:49 [HISTORIAN][HISTORIAN$][ACT] Plugin PlgSchBasicComp 6.1.0.0 loaded from file C:\Program Files\SCADA\ScadaWeb\PlgSchBasicComp.dll
    2026-02-24 07:29:49 [HISTORIAN][HISTORIAN$][ACT] Plugin PlgStore 6.1.0.1 loaded from file C:\Program Files\SCADA\ScadaWeb\PlgStore.dll
    2026-02-24 07:29:49 [HISTORIAN][HISTORIAN$][ACT] Plugin PlgWebPage 6.1.0.0 loaded from file C:\Program Files\SCADA\ScadaWeb\PlgWebPage.dll
    2026-02-24 07:29:49 [HISTORIAN][HISTORIAN$][ACT] Plugin PlgDashboard 6.1.1.0 loaded from file C:\Program Files\SCADA\ScadaWeb\PlgDashboard.dll
    2026-02-24 07:29:49 [HISTORIAN][HISTORIAN$][ACT] Check PlgChartPro registration: Registration key is valid. Expiration date is 25/02/2026.
    Computer code: =062EC54DC866BC2E-4FD37D84C702944A-E0A3BE56BA2A51A1-738968F6E0F84B86-B8AC2C8ABA22723A-61BA4D01C4560FFF-BF4E25FABB7028C3-74EC06BAD1DEBAB5-6BACED5F36BE2903-DDFF4244B08D4437-9D3B56859E4959B5-B5EE47EEDA4ED8B0=
    Registration key: 327DCE3525B19F92-22D039DC2456BCAC-510A2D5165451EB3
    2026-02-24 07:29:49 [HISTORIAN][HISTORIAN$][ACT] Plugin PlgScheme: Retrieve scheme components from the installed plugins
    2026-02-24 07:29:49 [HISTORIAN][HISTORIAN$][ACT] Plugin PlgScheme: Added components from the PlgSchBasicComp plugin
    2026-02-24 07:29:49 [HISTORIAN][HISTORIAN$][ACT] Check PlgDashboard registration: Registration key is valid. Expiration date is 25/02/2026.
    Computer code: =062EC54DC866BC2E-4FD37D84C702944A-E0A3BE56BA2A51A1-738968F6E0F84B86-B8AC2C8ABA22723A-61BA4D01C4560FFF-BF4E25FABB7028C3-74EC06BAD1DEBAB5-6BACED5F36BE2903-DDFF4244B08D4437-9D3B56859E4959B5-B5EE47EEDA4ED8B0=
    Registration key: 9553E8F2AC4DF069-8F5BB0E102A52352-B8FA07E3D15F4CF2
    2026-02-24 07:29:50 [HISTORIAN][HISTORIAN$][ACT] Receive the configuration database
    2026-02-24 07:29:51 [HISTORIAN][HISTORIAN$][ACT] The configuration database has been received successfully
    2026-02-24 07:29:51 [HISTORIAN][HISTORIAN$][INF] The application is ready for operating
    

    I don’t see how can I attach a screenshot

    • This reply was modified 1 month, 2 weeks ago by Mikhail.
    #17656
    Mikhail
    Moderator

    ScadaWeb.log is OK.
    To add a screenshot, publish it on Google Drive, and post link here.

    #17657
    razm
    Participant
    #17660
    Mikhail
    Moderator

    Access to the files is denied.

    #17661
    razm
    Participant
    #17675
    Mikhail
    Moderator

    Thanks.
    The settings look correct.
    According to ScadaWeb.log, you use
    ScadaWeb 6.2.1.0 (April 01, 2025)
    PlgDashboard 6.1.1.0 (August 26, 2025)

    I suppose, they are incompatible. I suggest to upgrade the web application to ScadaWeb 6.2.3.0 (December 20, 2025)
    Version history is here.

    #17676
    razm
    Participant

    Thanks.
    How can I upgrade just the ScadaWeb?

    #17678
    razm
    Participant
    #17692
    Mikhail
    Moderator

    It is better.
    We can see that the dashboard view type is recognized (icon in tree), but the page is not found. Press F12 to check the console what URL is not found.

    #17695
    razm
    Participant

    Since the upgrade I did, I can’t register the dashboard and chartpro plugins.
    I get the registration key in email and enter it in the correct place and press save but in the logs I still see a different key and an error message with old expiration date.
    https://drive.google.com/file/d/1DgRZymrkNn5jpVE8uwxqVap_VZDZ0pJh/view?usp=sharing
    https://drive.google.com/file/d/1xQrXIyk5Fz7ouBR6I-lvo-OqDYCGBWBV/view?usp=sharing

    #17701
    Mikhail
    Moderator

    Note that the registration key in ScadaWeb.log differs than the entered key. Make sure that after uploading the project and restarting the web application, the key file PlgDashboard_Reg.xml is updated in the C:\Program Files\SCADA\ScadaWeb\config directory

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