Application is not ready error

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  • #17122
    Alien
    Participant

    Hi,

    I’m facing application is not ready error when I’m trying to login to the webpage after successfully uploading the configuration. But my other projects are working fine.

    webstation logs

    Logs
    2025-10-07 09:34:44 [CMH01L0AX00560][CMH01L0AX00560$][ACT] Receive the configuration database
    2025-10-07 09:34:44 [CMH01L0AX00560][CMH01L0AX00560$][ERR] Error checking server connection:
    Incorrect format of data received from the server: data length is too big
    2025-10-07 09:34:54 [CMH01L0AX00560][CMH01L0AX00560$][ACT] Receive the configuration database
    2025-10-07 09:34:54 [CMH01L0AX00560][CMH01L0AX00560$][ERR] Error checking server connection:
    Incorrect format of data received from the server: data length is too big
    2025-10-07 09:35:04 [CMH01L0AX00560][CMH01L0AX00560$][ACT] Receive the configuration database
    2025-10-07 09:35:04 [CMH01L0AX00560][CMH01L0AX00560$][ERR] Error checking server connection:
    Incorrect format of data received from the server: data length is too big
    2025-10-07 09:35:14 [CMH01L0AX00560][CMH01L0AX00560$][ACT] Receive the configuration database
    2025-10-07 09:35:14 [CMH01L0AX00560][CMH01L0AX00560$][ERR] Error checking server connection:
    Incorrect format of data received from the server: data length is too big
    2025-10-07 09:35:24 [CMH01L0AX00560][CMH01L0AX00560$][ACT] Receive the configuration database
    2025-10-07 09:35:24 [CMH01L0AX00560][CMH01L0AX00560$][ERR] Error checking server connection:
    Incorrect format of data received from the server: data length is too big
    2025-10-07 09:35:34 [CMH01L0AX00560][CMH01L0AX00560$][ACT] Receive the configuration database
    2025-10-07 09:35:34 [CMH01L0AX00560][CMH01L0AX00560$][ERR] Error checking server connection:
    Incorrect format of data received from the server: data length is too big
    2025-10-07 09:35:44 [CMH01L0AX00560][CMH01L0AX00560$][ACT] Receive the configuration database
    2025-10-07 09:35:44 [CMH01L0AX00560][CMH01L0AX00560$][ERR] Error checking server connection:
    Incorrect format of data received from the server: data length is too big
    2025-10-07 09:35:54 [CMH01L0AX00560][CMH01L0AX00560$][ACT] Receive the configuration database
    2025-10-07 09:35:54 [CMH01L0AX00560][CMH01L0AX00560$][ERR] Error checking server connection:
    Incorrect format of data received from the server: data length is too big
    2025-10-07 09:36:04 [CMH01L0AX00560][CMH01L0AX00560$][ACT] Receive the configuration database
    2025-10-07 09:36:04 [CMH01L0AX00560][CMH01L0AX00560$][ERR] Error checking server connection:
    Incorrect format of data received from the server: data length is too big

    • This topic was modified 5 days, 17 hours ago by Alien.
    • This topic was modified 5 days, 17 hours ago by Alien.
    • This topic was modified 5 days, 17 hours ago by Alien.
    #17126
    Mikhail
    Moderator

    Hi,
    According to the log file, the Webstation application cannot connect to the Server service.
    Please check ScadaServer.log for additional details. Are there connection attempts? Is Communicator connected to Server?

    #17129
    Alien
    Participant

    Thanks for the help, it was authentication error. I changed the password in both the places and fixed it

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