That area is called a Taskbar by Windows 8.1 when I right click on it. You call it a tray. However, it only shows one icon; the Administrator icon.
I uninstalled and reinstalled and got thru steps 1 & 2, but the same result. I can’t do step 3. I clicked on Communicator in the Apps window and nothing appeared. If I go to Task Manager, there are 3 SCADA processes running. However, I did not see the import arrow as shown in step 3.
I have a ship but cannot link it here.